|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
Road Haugs, Inc.
About this pro
8 years in business
17 hires on Thumbtack
The crew was on time and on point. Fast, friendly courteous service done right.Jan 27, 2018Verified
We had to move out of our lower level to have floors refinished and the Road Haugs team handled it all very well. They moved an antique piano for us with no issue and a large roll top desk. The customer service and scheduling was great and they held to their quote. Will definitely be calling them to move everything back once the floors are done!Jun 12, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?There are several types of moves. All of them are governed by some sort of authority. Moves inside the state of North Carolina are regulated by the Utilities Commission. Moves that cross state lines fall under the Federal DOT. In North Carolina, moves under 35 miles are considered local moves and billed hourly. Over 35 miles are Intrastate moves and billed by a combination of weight and distance. If crossing state lines, the move is an Interstate move. Interstate moves are billed by weight and distance but subject to each individual company's tariff. Our moving surveyors who come to your home to gather the necessary information for your free estimate will distinguish which type of move you need and proceed accordingly.
- What is your typical process for working with a new customer?Typically a customer will contact us or show interest via our office phone line, email, or our web site. We will then get them scheduled with a free in-home survey in order to provide them with the most accurate estimate possible. During this exchange we take in as much pertinent information as possible to ensure a stress-free, smooth moving experience. We also use this valuable appointment to do our best to educate our customers about the professional moving process, answer and address any questions or concerns they may have, as well as try to provide accurate expectations of what they can expect from us as well as what we will expect from them.
- What education and/or training do you have that relates to your work?I am a second generation lifelong mover. I grew up in the sleeper of a straight truck traveling the country with my father moving families from coast to coast during summer breaks from school as a kid. My entire family is in the industry in some way, shape, or form. Fresh out of school I began sub-contracting for some of the major corporate relocation companies. I operated as an independent contractor for ten years before incorporating on my own six years ago. In this industry 'experience is everything' in more ways than one. Our years of professional moving experience is what allows us to provide our customers with the best possible moving experience!