|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
About this pro
Ying G.Sep 12, 2018Verified
I am a real estate investor and Five-Star Renovations built a 3-car garage in Keller for me from scratch and completed the whole project, passed city and HOA inspection timely, without me having to go check the site even once during the project.Apr 17, 2018Verified
Chong and his team did a great job on our bathroom remodel. He was a pleasure to work with and helped with cost saving measures. I highly recommend his company for any remodeling needs.Oct 24, 2017Verified
Five star was able to reframe a load bearing wall to open space up in my fixer upper. Also, they replaced two other beans and made sure they were all uniform. They do good work for a fair price, I highly recommend them.Aug 6, 2017Verified
Chong and his crew were amazing! I had been shopping around for fence quotes and there were so many redicilious quotes even when I'm asking for the same exact things. I save thousands doing business with Five-Star renovations and not to mention the work quality is amazing and Chong made sure to talk to me about every detail along the way. Chong and his crew were very nice and respectful. Overall I am extremely happy with my fence and would definitely be using Five-Star renovations for future project!Jun 22, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Every project is different in terms of difficulty, design, and material selection so it varies from project to project. However, competitive pricing is what we ensure to achieve with each project we quote.
- What is your typical process for working with a new customer?1. Initially meet with the customer face to face to get a solid understanding of the desired outcome of the project. 2. Discuss various cost savings options, if available. 3. Understand the budget which the customer is willing to invest into the project ensuring that objective can be met without sacrificing quality. 4. Discuss and define design plans and then provide a written quote/contract reflecting agreement. 5. Discuss and determine a good start date for my customers and propose a completion date with detailed explanations for each phase.
- What education and/or training do you have that relates to your work?I have 15+ years in mechanical engineering and project management. 11+ years in commercial/residential design and construction.