FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
HEP Is On The Way can help resolve any financial issues with 0% APR for 60 months! Through Wells Fargo Financial Bank, HEP offers YOU their Home Projects credit card to help with special financing. Using our services for your home repairs or various projects is a simple way to make sure that the job is done right the first time. In addition to our heating and air conditioning, electrical and plumbing services, we also specialize in roof repairs and roof replacements and various handyman services. If there’s a problem with your roof (or anything under it), we can help!
- What is your typical process for working with a new customer?
Step 1: We identify the main issue. Step 2: We perform an inspection and tune-up (if applicable). Step 3: We inform you of any issues and what could happen in the future. Step 4: We provide you a list of options to address the problem Step 5: We complete the work for you!
- What education and/or training do you have that relates to your work?
Locally Owned and Operated A+ Rating with the Better Business Bureau Owens Corning Platinum Preferred Contractor Emergency Service Available Licensed, Bonded and Insured Experienced Professional Technicians Flat Rate Pricing NATE Certified