FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In-person consolation $40/1st hour, $35/hour thereafter, Extended discussion, explanation, or testing while you wait. Phone/Internet-based support $35/1st hour, $30/hour thereafter For extended support via phone or remote assistance via internet Rush Service Fee $30 Paid in advance. Move your job to the front of the queue, get priority status. Power supply replacement $35 + parts Replace power supply in broken PC. Virus/malware removal, optimization $60-$90 Price varies depending on severity of infection/issues. Reinstall OS/transfer data $65-$120 Depends on OS, and whether data is being moved Replace/Upgrade Hard Drive $10-35 + parts Labor on physical swap of drive only. Price including OS Reinstall is listed directly above. Modular PC laptop keyboard replacement $25 + parts Replace damaged non-integrated keyboard in PC laptops. DC Jack Replacement $50-75 Replace damaged DC jack. Price and availability varies depending on complexity. Hinge repairs $65-$90 Varies wildly depending on design of laptop and whether parts are needed.