FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually take the average market price for this service (Like Geeksquad) and i heavily discount it because its not fair to charge people an arm and a leg for things that impact their productivity.
- What is your typical process for working with a new customer?
The process I normally go through is finding as much information I can about the problem and resolve it quickly.
- What education and/or training do you have that relates to your work?
I have over 6 years of Technical Support experience which involved repairing computers and resolving various problems.