FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most work is based on a pre-estabished price. For instance, two torsion springs installed on most residential garage doors is $285.
- What is your typical process for working with a new customer?
I, personally, spend at least a minute relating my aim not to surprise anybody by being upfront on the phone, and not expecting anyone to pay more than what is fair. No obligation quotes.
- What education and/or training do you have that relates to your work?
I have a Bachelor of Science in Management from the school of Business, St Cloud State University, St Cloud, MN. I spent two years learning automotive mechanics at Minnesota Vocational Schools, several years as a mechanic, 25 years as a garage door technician, and 25 years operating Norseman Garage Door Guys.