FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will work with you to make sure that our pricing reflects everything you need to make your project a success without breaking the bank.
- What is your typical process for working with a new customer?
First, we will reach out to you to make sure that ganc.io is a good fit for your needs. Then we will have our creative director, photographer, or editor meet with you to explore your project needs and make sure that we get exactly what you want. Once the specifics of the project have been agreed upon, we will get to work on your project. When we have the photos, video, or other deliverable completed, we will share a copy with you for review. We will then contact you to discuss the work as produced and make any changes necessary to ensure you are thrilled with your final product.
- What education and/or training do you have that relates to your work?
Our creative director attended film school at Columbia College Chicago where his studies focused on film and video. We also have real-world experience having produced a number of videos and images for commercial and independent clients. On the aerial photography front, all of our pilots are FAA Part 107 certified and experienced drone operators.