|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|
Elite Moving & Packing LLC
About this pro
5 years in business
112 hires on Thumbtack
The answers were very prompt and the moving crew was very professional and quick. The moving estimate was very accurate and the price was reasonable.May 13, 2018Verified
Ran a little bit late due to an accident but can't fault them for that. Once they showed up it was all work and they were very quick and efficient. The unloading of the truck was excellent, they put everything in designated rooms which has made unpacking a breeze. Highly recommendFeb 19, 2018Verified
They worked very quickly and efficiently. The owner, Darrin, communicated very well so that we knew exactly what to expect.Jan 8, 2018Verified
They did a great job moving two households. The guys padded the doors and covered the floors and worked with great efficiency. I would use them again and recommend to others.Oct 19, 2017Verified
I hired Elite to relocate a hot tub I purchased. On the day of the move, Darrin, the owner tried to DOUBLE THE COST!! DOUBLE! He claimed that I misled him on the task and that he needed his hot tub dolly instead of the gear he had. DUH DARRIN! You’re moving a hot tub and didn’t bring your hot tub mover. That is ELITE STUPIDITY! To make it even worse, the tone and tenor of his conversation changed from courteous to contempt and crotchety in an instant. Very very VERY disappointed. I gave 1 STAR because minus-10 stars was not an option. My name is BRUCE BURNS and I approve this message!Oct 18, 2017VerifiedDarrin M.'s reply
Here at Elite we rarely have to deal with these type of situations. I take it upon myself to respond for my business. Elite was lied to and not given a deposit or the proper information I requested. Upon arrival I immediately noticed he was not present for the deposit. He lied about the location of the Hot tub and the dimensions of the hot tub. It was a larger Hot tub than what was described. It was at the back of a house trapped by a deck and landscaping. This job would've needed a crane to complete. It wasn't a matter of the gear or equipment. When you give a description and expect us contractors to be bound to our price well my good sir you are then bound to your job description. Learn how to give details and answer questions directly. Instead of trying to get over on a company and then slander them for telling you NO. Because your description of the task at hand was a total lie and a waste of time. I hate how people like you can go on and say bad things about a business that just keeps it honest and real. That's why I own my own business. To be able to say NO when I deem necessary. Especially when someone as devious as you try's to get a move cheaper by lying about something as simple as the position, description and best route to take for the hottub. Always be as detailed as possible in the future. A side walk is not stepping stones in the ground. The tone you got was from when you told me "I had no choice and I better move it because I hired you on thumbtack" there was some other words said also by this man but I will definitely not repeat those. We are fully Equipped and can move any Spa or Hot Tub. The simple thing to do is to set up an onsite estimate which this man was NOT able to do. We will move forward and look past this horrible experience. I approve this for all the descent and respectable contractors on Thumbtack who receive bad reviews because they put someone in there place for lying about details of a job in hopes to avoid a fee or higher bill. #MovingSimplified
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- What should the customer know about your pricing (e.g., discounts, fees)?Local Hourly Rates: Loading & Unloading (1) Hour Minimum. For (2) or more men only. 2 Men + 1 Truck = $88.00 Per Hr. 3 Men + 1 Truck = $132.00 Per Hr. Includes Moving Equipment needed to Load/Transport your Items safely and efficiently. (Price Above Includes 24 FT Truck/Van) Local Packing Rates: Packing & Un-Packing (4) Hour Minimum. 1 Man + 1 Van = $30.00 Per Hr. 2 Men + 1 Van = $60.00 Per Hr.
- What is your typical process for working with a new customer?Elite likes to do free On-Site estimates to establish a relationship with the customer. We also provide free phone surveys. If the shipper has a hectic schedule or is pressed for time. Also you can fill out a request on our website to schedule either of these options.
- What education and/or training do you have that relates to your work?-14 Years of experience in the Relocation industry. Both Residential & Commercial. -CP certified professional packer certificate. -CL certified loader certificate. -Interstate Operating Authority. -Vast and experienced knowledge of how to move you and your shipment safely.