FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary do to the complexity of the job. To get the most accurate price, it is best to have someone visit the site, determine the problem, and give you an exact quote.
- What is your typical process for working with a new customer?
We will send someone out to determine the nature of problem, whether it is a simple clog in a line, a damaged pipe, or a completely broken line. At that time, you will be given an exact quote for the work to be completed. If you decide to proceed, a contract will be drawn up, signed, and a deposit will be collected. We wil then get any necessary permits and the work will start. Upon completion the balance is due.
- What education and/or training do you have that relates to your work?
Licensed master plumber in MD and VA, with over 20 years experience. OSHA safety instruction course. Excavators license.