ProTouch HomeCleaners

Meridian, ID

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About this pro

How does your business stand out?

ProTouch HomeCleaners is a premium cleaning service serving Boise, Meridian, Kuna, Eagle, Nampa and Caldwell. We were founded in 2015, but while our company is young our cleaners are mature and have a vast wealth of cleaning experience. • ProTouch HomeCleaners is licensed, bonded and insured • Our HomeCleaners are thoroughly vetted, pass an in-person interview and assessment, and a criminal background check • Our Service Details page clearly lists all the services we provide for each type of cleaning • Our simple, flat-rate pricing ensures there’s no hidden fees and no surprise charges • We have safe & secure, fully encrypted payment for your security • ProTouch HomeCleaners is locally owned and operated • Our service is 100% satisfaction guaranteed. If you're not thrilled with the clean you receive let us know and we'll make it right.

What do you enjoy about the work you do?

We love taking on projects of any size and scope. • Move-in/out cleans: We are Keller Williams preferred vendor and assist in getting homes ready for listing. We help renters get their full deposit back! • Deep cleans: We specialize in deep cleaning your home, and since you know up-front what the price will be you can rest easy it will be done for the quoted price! • Recurring cleans: Our clients appreciate the simplicity of having their recurring schedule online. Our system eliminates the confusion with many companies over who will be coming and when your next clean will be. Login to your account and you can update and reschedule at will.
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Location

Meridian, ID 83642

Background check

Complete

Years in business

2

Number of employees

5

Times hired on Thumbtack

65

Reviews

37 Reviews
  • Carly C. Jun 9, 2017
    House Cleaning
    Verified Review
    These women were amazing! They got stains out of my tub and sink that I thought were permanent. I'm so impressed with it all. It looks like a new house!
  • Nicole B. Feb 28, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Awesome
    They did an excellent job on our move out clean!
  • Kaci F. Nov 10, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent
    They did an awesome job very thorough
  • Lori L. Sep 16, 2016
    House Cleaning
    Verified Review
    Thank you ProTouch!
    ProTouch came today to do the first clean. The ladies that came to the door were wonderful and receptive to what I told them I was looking for. Very professional and organized. I came home to a beauriful, clean home. And I love that I don't worry about a thing! I know my life will be much easier now! Thank you, thank you,thank you ProTouch!
  • Karla C. Jul 25, 2016
    House Cleaning
    Verified Review
    Pro Touch Home Cleaning was thorough, meticulous, friendly, and offered a walk through after completion! My family was satisfied and welcome an on going relationship with this company!
  • McKenna W. Jul 15, 2016
    House Cleaning (One Time)
    Verified Review
  • Harold F. Jul 1, 2016
    House Cleaning
    Verified Review
    Great job, could not be better!!
  • Nick R. Jun 27, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Crew showed up on time and worked diligently throughout the day. The quote was pretty good, given the 4700 sq. ft they had to clean and the fact that the house hadn't been deep cleaned for many years. I believe the crew worked longer than they expected, but did their best to cover all items on the list within the time allotted. Overall, If I could I would give them a 4.5 out of 5.
  • Tiffany H. Jun 24, 2016
    Move-in or Move-out Cleaning
    Verified Review
    The ladies did a wonderful job! The only thing that was forgotten was the half bath faucet and vacuuming the stairs. What a relief after moving out not to have to worry about leaving the house clean for the new owners!
  • Paula M. Jun 19, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Super positive experience with ProTouch! They were affordably priced for a move out clean!
  • Angela I. Jun 14, 2016
    Move-in or Move-out Cleaning
    Verified Review
    We hired ProTouch for a move-out clean. Their communication was very professional and responsive. The cleaning was prompt and thorough. The price was right. We couldn't be happier. Our realtor wanted their information because they did such a good job. Very highly recommended!
  • Russell G. Jun 12, 2016
    House Cleaning (One Time)
    Verified Review
    thought they did a great job but after closer inspection it wasn all that great.
    Andrew M. Jun 16, 2016

    This job was certainly a learning experience for our young company. After doing a move-out clean on a not-completely-empty home (lesson #1!) and doing a walk-through with the client who stated it was great, both in-person to the team and to me via email, our first hint that the clean wasn't great was this review. This review coming 10 days after the clean... After talking to Russell's realtor, I elected to send a team over to hit the one or two small issues and to try (again) to remove the stench of 20+ years cigarette smoke (lesson #2!) which is nearly impossible. We continue to offer a 100% satisfaction guarantee, but we do have to insist that we be contacted within 24 hours and not a week later!

  • David L. Jun 3, 2016
    Apartment Cleaning
    Verified Review
    3 bedroom townhouse deep clean - move in/out. The two person team did a pretty good job with only a few items that needed further attention (around base of toilets, back corner of bathroom cabinet, some residuals left on bathroom counters, dining chairs not cleaned). All in all, a decent job.
  • Charlene B. May 19, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Heather and Andrew were great to communicate with; very quick to respond and assist! The cleaning duo did such a great job and took care of every detail that I requested. It made me so happy to walk into my home and see it looking fresh and new! Thank you!!
  • Shawn P. May 12, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Allison R. May 11, 2016
    House Cleaning (One Time)
    Verified Review
  • Tina L. Apr 28, 2016
    House Cleaning (One Time)
    Verified Review
    Great job, thanks so much
  • Jorge A. Apr 25, 2016
    Deep or Spring Cleaning
    Verified Review
    Amazing! Everything got cleaned. They moved stuff around so that they could clean under it and then put it back. Nothing was broken, nothing got lost. It was a great experience.
  • Debra S. Apr 13, 2016
    House Cleaning (One Time)
    Verified Review
    My cleaning teeam showed up on time, and were very professional. I have never used a cleaning service before, but I will definitely use them again. They left my house looking and smelling amazing!
  • April H. Mar 31, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great job on my move in/ move out and very easy to work with.
  • Amy F. Mar 25, 2016
    House Cleaning (One Time)
    Verified Review
  • Sarah C. Mar 17, 2016
    House Cleaning
    Verified Review
  • Karla W. Mar 5, 2016
    House Cleaning (One Time)
    Verified Review
  • Lady J. Mar 2, 2016
    House Cleaning
    Verified Review
    ProTouch HomeCleaners sent Polly and Clementine and they did a great job at first time / deep cleaning my house, my house was very dusty and the bathroom upstairs's bathtub was really dirty but they went just right in and did an amazing job at cleaning now my house is clean and smells clean too. Really have to give these guys 5stars they make a difference in people's lives. having a clean home is a great feeling! Thank you! I subscribed right away to every 2weeks cleaning :)
  • Trevor L. Feb 24, 2016
    House Cleaning (One Time)
    Verified Review
    Deep clean on my house. The crew was great and paid great attention to detail. Went above and beyond my expectations. I would highly recommend to everyone.
  • Andrew F. Jan 28, 2016
    House Cleaning (One Time)
    Verified Review
  • Julie W. Jan 27, 2016
    Move-in or Move-out Cleaning
    Verified Review
    So pleased with the outcome. The team that cleaned our new home were so kind, professional & hard working!
  • Danielle C. Jan 21, 2016
    Deep or Spring Cleaning
    Verified Review
  • Molly P. Jan 9, 2016
    House Cleaning (One Time)
    Verified Review
    Very professional! Excellent job and they stayed until everything was completed which was a little longer than estimated. Amazing job! I would and have recommended them to others. :)Definitely will use again.
  • Rinda J. Dec 15, 2015
    House Cleaning (One Time)
    Verified Review
    On time, fair price, wish I had them clean the house I moved into. They did a great job.
  • Nicholas V. Dec 10, 2015
    Move-in or Move-out Cleaning
    Verified Review
    They did an excellent job on my move out even though the water had been turned off. Also very professional. Will definetely use them again
  • Phil V. Dec 9, 2015
    House Cleaning (One Time)
    Verified Review
    Fantastic service. I would recommend
  • Judi S. Dec 9, 2015
    House Cleaning
    Verified Review
  • Donna M. Oct 26, 2015
    I recently had protouch clean the house for me..The ladies did a good job , were very friendly and thorough.I will be recommending to friends.
  • Becki H. Oct 26, 2015
    Quick process all done online which I loved. The ladies that cleaned were timely,very nice, and did a great job!
  • Jared H. Oct 26, 2015
  • Amanda M. Oct 23, 2015
    Thorough, professional, and very concerned with doing it "my way." Loved them!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Visit protouchcleaners.com/book-now to quickly see how much a clean will cost and to check schedule availability. Simply choose the number of bedrooms and bathrooms, add any extras, choose the frequency of cleaning and you'll see the price listed. Easy! Hourly cleaners often find out they need more hours to finish the job once they've started. Now you're trapped: Pay more to get the clean you expected or have an unfinished cleaning. We've solved that problem with our simple, flat-rate pricing model. No more surprises or half-finished jobs!
What types of customers have you worked with?
Our clients are homeowners and renters, property managers and realtors.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you do an apples-to-apples comparison between service providers. Many providers tell you their hourly rate, but don't tell you what specific cleaning tasks they do. We clearly state exactly what will be cleaned when you book with us, and state up front the total price. No wondering if we'll go over on hours and charge you more, or if we'll do a thorough cleaning job. We tell you what we'll do, then we do it. All for a stated price. No surprises.