FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because each move is different, we are able to provide options for the customer to choose from. The standard labor rate is $30 per hour per move. However there are a number of options and preferences to choose from when utilizing Big Boy Movers.
- What is your typical process for working with a new customer?
We are very flexible to the many different ways a customer would like to interact with us. Email, mobile, text, phone, or in person are some of the many ways we can custom fit our services to our customer's needs. Once we know the individual needs of the customer we can arrange the services accordingly.
- What education and/or training do you have that relates to your work?
Big Boy Movers ownership is college educated. The business itself was founded upon the years of business experience accumulated in various fields. Continuing education in the moving industry is obtained annually in a variety of methods including, conferences, webinars, and certified training sessions. Movers are receive the appropriate classroom training and on-site support during the hiring process and are given monthly improvement evaluations. We at Big Boy Movers believe the more experiences are shared and educational opportunities sought, the higher the quality of service will be for our customers.