FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
0-10 Miles $20.00 + Service charge Over 10 Miles $35.00 + service charge Hourly PC Repair Hourly rate - $45 to repair problems after diagnostic is performed (Min 1 hour) PC Tune Up - $70 (min 1 hour) Software Installation - $25 Data Backup - $70 (one time) Reinstallation of Operating system - $100 Memory - $15 (memory not included) Hardware Installation - $45 (one time) Hard drive installation - $100 Network Setup Wired - $60 (one time) Network Setup Wireless $70 (one time)
- What is your typical process for working with a new customer?
Assessing the problem Discussing problem with customer Research solutions and methods Inform customer of solution and cost Perform the appropriate service for resolution
- What education and/or training do you have that relates to your work?
ComptTIA A+ Microsoft Certified System Engineer PowerShell Scripting Specialist Certified Technical, Computer Information Systems Associate Degree, Network Administration Windows Server 12 Certifed Professional