FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're an hourly moving service. Unlike our competitors, we don't have iffy hidden surcharges. We charge what we stated at the beginning, and you as the client control what we do for you, allowing you to manage your end cost better. The standard rate is $60 per man hour that starts when the crew arrives. Other than the hourly, we have a flat truck charge that get crew to the site and back. This eliminates any of the unknowns as to travel time to and from the shop. We want our clients to know we are as transparent as we say we are.
- What is your typical process for working with a new customer?
We provide free on-site estimates- - If an on-site is not available, we provide a phone call "walk-thru" of the home, to ensure we know exactly what we'll be assisting with. - If it's a single/hand-full of items being moved, we can get pictures from the client, to ensure our professional movers come prepared the day of the move.
- What education and/or training do you have that relates to your work?
All movers are certified in-house through our internationally approved training process for both packing and moving.