|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Primo Restoration & Construction
About this pro
No-show to the appointment to provide consultation and quote. No follow-up communication either.Jun 30, 2018Verified
Going on week 10 since we gave our down payment. Was told on 5/16 that the windows and trim were ready, but installers were behind - I have yet to receive an update. Have been promised a text/call only to have to follow up myself. Being behind is not the issue, but rather the inability to set clear customer expectations. Will update my review once I actually have our new windows.Jun 4, 2018Verified
Richard and his team did a fine job replacing my roof. They were professional and puntual, and left no debris . Just a good, clean job. ImpressiveJun 1, 2018Verified
We chose Primo because Tyler was the first to respond to our inquiry. We liked the product and were impressed with Tyler's professionalism, willingness to address our concerns, and commitment to quality. The job was started on time as scheduled and finished in one day. The crew was efficient and did a fantastic job including clean up.May 9, 2018VerifiedPrimo R.'s reply
Thank you Jonathan for the positive review! You were a blessing to work with and we appreciate you trusting us with your home. Please don't hesitate to call Tyler if you ever need anything..
Tyler was amazing to work with. He recommended the right product and was extremely efficient installing our roof. Can’t wait to see what he does with the siding. Thanks! TravisMay 3, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We offer competitive pricing that is based on the fair market value. On insurance claims we utilize Xactimate pricing that is recognized by all insurance carriers.
- What is your typical process for working with a new customer?Our process is real simple. 1. We meet with you to discuss your project. 2. We'll take measurements for what we need to put together a proposal. 3. We'll take that information we gathered at your property and put a proposal together to review with you. 4. If you decide to move forward we will finalize all the details on a written contract and collect a down-payment to get you on the schedule. (Note: if you're project is financed - we can get started with no money down) 5. Your project manager and our production manager will notify you of the schedule for work to start.
- What education and/or training do you have that relates to your work?Some of our staff are HAAG engineer certified. We are also lead paint certified. Energy auditor certified. VSI - Vinyl siding institute