FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Local jobs are priced by the hour. Long Distance jobs are priced by weight and distance. Packing can be done by the box or time and material. We offer Non-binding quotes and Binding quotes.
- What is your typical process for working with a new customer?
We greet the customer and do a walk through, so each party can have an understanding. Then, we review and sign all required paperwork. We prep the home with floor protection, banister, doorways, etc. We pad everything before moving it to the truck. Once we have delivered and set up the home, we collect the bill and put a hand shake on it.
- What education and/or training do you have that relates to your work?
Tariff Training - Seminars with AMSA - Driving/Law Training - most importantly, On The Job Training