FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are based upon a Man / Hr ratio and a 2 hr min on all jobs unless a fixed rate has been agreed upon. SERVICE RATES START @ 1 mover / 2hr = 60$(30$/hr after) 2 movers / 2hr= 120$(60$/hr after 3 movers / 2hr= 180$($90/hr after) & max of 4 movers / 2hr= 260$ & ($100/hr after) EACH service inc the following *Tape *Dolly(s) *Shrink wrap *Hand tools *Floor protection *Straps/Bungee cords !!!!
- What is your typical process for working with a new customer?
Start off by entering their situation and acknowledge their frustration if any ! Then I proceed to let them know all that I am capable of helping them with , for their relief of stress & satisfaction . I try to be aware of all possibilities & outcomes of every situation good or bad and the customer will never have any pop up surprises from my end of service. My full intentions are to complete every job with an A+ for not only the customer but myself & employees as well.
- What education and/or training do you have that relates to your work?
I have 5+ years of professionally moving families from coast to coast ! From working for united van lines & mayflower to local companies finally last but not least launched for myself .