Ontime Quality Repair
Ontime Quality Repair

Ontime Quality Repair

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Drain problem
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We consider a customer to be the most important person in our business. We depend on customers to bring us their requirements, and we serve no useful purpose without them. We provide quality repair done right. Guarranteed. I really enjoy my job because i know others can benefit from quality service i provide . I have 20+ years experience I enjoy what i do.
Overview

Hired 74 times

Background checked

1 employee

25 years in business

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

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2019

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2018

Featured Projects

17 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

66 reviews

5
94%
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Read reviews that mention:


pro avatar
Casey C.
Apr 29, 2022
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Hired on Thumbtack

Hired on Thumbtack

Ben was awesome. Not only did he look into my plumbing issue he went above and beyond and looked into other things like my AC units, tankless water heater and went out of his way to explain it to me so I would understand. He was very prompt to not only call me, but come out to my house. Was 15 minutes early and was super transparent and honest which I really appreciated.

Details: No, repair is not urgent • Clogging • Slow draining • House

Plumbing Drain Repair
pro avatar
David M.
Oct 14, 2019
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Hired on Thumbtack

Hired on Thumbtack

What a great guy! Responded quickly, came to fix the problem the same day! Very friendly. Very knowledgeable. All around great experience. I’ll be using Ben for all of my plumbing needs in the future!!

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Sink • Other appliance • House

Plumbing Pipe Repair
pro avatar
John N.
Jul 22, 2019
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Hired on Thumbtack

Hired on Thumbtack

Amazingly fast service. Responded promptly. Very knowledgeable and friendly. I would highly recommend Mr. Ben for any of your plumbing and house work.

Details: No, repair is not urgent • Only one drain has issues • Slow draining • House

Plumbing Drain Repair
pro avatar
Jennifer B.
Dec 14, 2017
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Hired on Thumbtack

Hired on Thumbtack

Ben is wonderful! I would highly recommend him. He is honest, friendly, and kind. He fixed several plumbing issues very quickly and shared a lot of tips to keep from making mistakes with my house moving forward.

Details: No, the building is not currently flooded • Bathroom • Only one drain has issues • Slow draining • A few weeks ago • House • Owner

Plumbing Drain Repair
pro avatar
Jessica B.
Jan 3, 2018
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Hired on Thumbtack

Hired on Thumbtack

Ben was great! We had a leak in our bathroom and didn’t know the severity of it, Ben was able to come quickly and resolve the issue in just a few minutes. He was very easy to communicate with and showed up exactly when he said he would. We will definitely use him again for our plumbing needs.

Details: Leaking or burst pipes or appliances • More than a week • Bathroom • Shower or bathtub • Need professional's assessment • House

Emergency Plumbing
Credentials
Background Check

Ben Chen