FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices depend on a variety of factors, but we would prefer to discuss pricing after we have made initial contact.
- What is your typical process for working with a new customer?
We have a discussion with the parent and student regarding what specific areas of their math, chemistry, biology, or physics course is causing problems. Are they doing poorly and if so, how specifically can we can address their performance? Or, are they B students who want to get an A? Either way we look at the specific challenges of the student; every kid is different and we want to know as much about a particular student as we can. If they want to take an SAT Subject test in math or science, we will discuss how much prep is needed and determine a starting date. We then match the student with an appropriate tutor based on that discussion. The student can change tutors at any time. We also provide a brief run through of how our whiteboard system works, which students and parents are allowed to try out in advance. Tutor and student make an appointment and go from there.
- What education and/or training do you have that relates to your work?
First, everyone in our group is a professional teacher in the subject they tutor. Also, everyone attended a competitive undergraduate college or university, majored in the subject they are teaching, and have a graduate degree in that subject. Several of our tutors have PhDs and have done post-docs. All have had excellent student evals.