Hired 169 times
3 years in business
(Eastern Time Zone)
7:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Move out cleaning
House with pet(s)
Works with houses with pets
The Lazy Susans cleaners did an excellent job!Jan 7, 2019Verified
Update: yes, Michael, that is what I had written immediately after, when I only had time to check a few places that looked OK on the surface. Once we moved in, I had time to look at everything, and it wasn't anywhere near perfect. Do you deny that many places were not even touched by the cleaners? I don't see how you can, photos don't lie! I gathered quotes for a deep clean (for move in) of a 4 bed/4 bath apt. At $400 (tip not included), Michael's quote was double the others but I felt it was more realistic for the job so I booked with him. Booking process was simple. Michael came on time with supplies, his cleaners were a bit late, no biggie. Everyone was polite. I should've known it wasn't going to be a professional deep clean when I saw Michael instructing the 2 high school boys on which product to use on which surface. The cleaning products were not eco friendly. They did work hard for about 4 hrs, but the job was quoted originally for 8 hours which honestly is how long it should've taken for a truly deep clean. The apartment was in outstanding condition to begin with, but did need all surfaces, including inside cabinets to be wiped. I had made this very clear before booking and to Michael in person day of cleaning. After, I checked a few spots and found visible dirt remaining, and the boys went over those areas. Basic things like the kitchen counter had not been wiped properly. I had previously asked Michael that the exhaust fan above the fridge be cleaned of visible dust, it wasn't. The floors were swiffered but they didn't bother getting all the spots just inside of the heating units. Prior to them leaving, Michael asked them to ask me if I was satisfied and after I'd already asked them to clean 4 areas, it was getting awkward. We moved in and now that I'm unpacking, I'm seeing many places that were not touched, at all (see my. Pics of bathroom cabinet for just 1 of many examples). Michael is all about growing his business, but doesn't have professional cleaners. Like I said, the 2 boys clearly worked hard but teenage boys probably don't make for the most experienced cleaners. I have regular cleaners that I use, but figured I'd try a professional cleaning service for this big job. Odd and somewhat disappointing result.Apr 28, 2017VerifiedLazy Susans Cleaning Service's reply
Thank you Maria, I also wanted to clear a couple of things. Firstly, my cleaners are not school boys. Secondly, the job was quoted at 8 hrs but for one cleaner therefore at 2 cleaners on the job of course it halves the cleaning time (so you were not cut short of time). Additionally, I am stunned that you could receive quotes for $200 for a deep clean (for move in) of a 4 bed/4 bath apt. Regards Michael
Michael and the cleaner was were very professional in coordinating and executing the cleaning task. The communication was easy and reliable. The cleaner came on time and was pleasant. The reason for a 4 star and not a 5 is the value for money. It is a tad bit expensive for the level of cleaning. I would be willing to try this service again and hope to be impressed. ThanksNov 7, 2018VerifiedLazy Susans Cleaning Service's reply
Hi Joyeta, thank you for your review as this is how and what validates the quality of our cleaners and clean. With regard to the price and am a little unsure as you paid $87.00 for a one bedroom apartment standard clean including all areas of the home (2 hrs). From my market research I believe we are competitive and we also accommodated your cleaning request on the same day which most cleaning companies cannot. It would have been great if you could have mentioned that you actually booked a clean today at 9.51am and had a cleaner arrive at 1.00pm, something worth mentioning. We thank you for the booking and hope to clean for you again some day. Regards Michael - Founder
Professional, thorough and timely. Couldn't have asked for better. Very happy with Lazy Susans! Thank you!Oct 25, 2018VerifiedLazy Susans Cleaning Service's reply
Thank you so much Annette, we look forward to many cleans together,. Regards Michael - Founder
The appointment was very last minute and they were still very responsible. Also on time and did a good jobMar 11, 2018VerifiedLazy Susans Cleaning Service's reply
Appreciated Rayna, we pride our service as one of the only cleaning companies in NYC that you can book a clean the same day and have an exceptional cleaner arrive. Michael
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing includes sales tax and we are the only cleaning service who accept SAME DAY BOOKINGS. We are open 7 days a week 365 days a year and offer discounts for recurring cleaning.
- What is your typical process for working with a new customer?Communicate through Thumbtack to understand requirements, then schedule a clean on our website or feel free to call us for any questions. Our booking system once booking is confirmed then dispatches the job to all Lazy Susans cleaners available on that day and time selected.
- What education and/or training do you have that relates to your work?I have been a professional all my working career and my communications skills are exceptional. Together with our Operations Manager we provide additional training to our cleaners. I have written many cleaning tips to a number of world-wide publications featured on our website.