FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a basic hourly rate, and offer discounts on package of 10 or more hours. Our minimum session length is 3 hours. While we are happy to travel to wherever your home is, and we even work out of state, locations that require more than one hour travel time one-way may incur an additional charge.
- What is your typical process for working with a new customer?
We start with a 10-minute phone consultation before our first session, so that you can share about your situation: What organizing challenges are you facing? What have you tried so far? What is working / what isn't working? What are your goals for your space? What timeline do you have in mind for completing the project(s)? At the beginning of our first session we do a 10-15 minute walkthrough, talking through how you currently use the space, and brainstorming ideas. Then we get straight to work, side by side. We use a 3-step process: 1) Pull everything out of the space & sort what you have 2) Decide what to keep & what to toss / recycle / donate / sell 3) Choose the proper place for storage, and neatly put everything back We try to first work with the supplies that you already have, but we will also share recommendations if there are any storage solutions that we think would benefit your space. After our session you will receive a follow up email with before & after photos of the space we worked on, as well as links to any products or resources that we discussed.
- How did you get started doing this type of work?
When I was babysitting in high school, sometimes moms would return to find the kitchen completely tidied or the kids bookshelves organized! I started to have moms ask me to come back and organize other rooms in the house. But even then I didn't realize that my obsession for improving spaces could turn into a profession! Later during college, I worked for 3 years as a part-time personal assistant -- about half of my work consisted of organizing her home, keeping storage spaces tidy, and helping make progress on home projects, from reupholstering chairs to organizing old photos to display. Once I got married, I wanted to choose a career that I was both passionate about and that could allow me the flexibility to stay home with young children. I asked myself: What do I love so much that I would do it for free? To my surprise, I thought of organizing & setting up my new home with my husband, and of how I compulsively straighten my friends' bookcases when I go to their apartments! Once I looked it up and realized that professional organizing is an actual industry, it was a done deal! I set up the business in 2013, started working with clients, and have LOVED it ever since! I feel so blessed every day that I work and get to see transformation in people's homes... and subsequently their lives!