FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A standard service call is $60, it includes drive-up and 30 minutes of labor (troubleshooting and/or minor repairs). If further repairs are needed after the initial 30 minutes, then the labor rate of $60/hour or an agreed upon quote is applied. Flat fee rates are listed on our website.
- What is your typical process for working with a new customer?
We respond immediately to all customers and can have a tech on site that same day.
- What education and/or training do you have that relates to your work?
The owner of the company has a degree in mechanical engineering and over 25 years of experience. All employees have several years of experience under either the owner or foremen. Our foremen have at least 10 years of experience and have been with this company since the beginning.