What is your typical process for working with a new customer?
After first contact, we always take the time to fully understand the needs of the client so we can design and recommend a plan that is going to deliver results. We only proceed if we feel we can deliver results.
What education and/or training do you have that relates to your work?
Lawrence Ryan Investigations brings over 38 years of combined law enforcement and private investigations experience to your case.
Do you have a standard pricing system for your service? If so, please share the details here.
The total commitment of the client can very depending on the complexity of the case. Our standard hourly rate for field work is $95. After we understand your needs and are confident we can help you, we'll explain exactly how we can help and the costs involved.
Describe a recent project you are fond of. How long did it take?
A frantic father called us from out of state trying to track down his girlfriend and kids. She had left the state with them, and he thought they may be in Chicago where she has relatives. He not only wanted to find them and see if his kids were safe, but he also had court documents to serve to her. Within two hours of the phone call, we were able to track down the girlfriend and kids at a motel. We served the court documents to the girlfriend and were able to report back to the father that the children were there and safe.
What advice would you give a customer looking to hire a provider in your area of work?
No investigations firm is the best at everything. Each has it's strengths. Take the time to find a firm whose strengths match your specific needs.
Also, it’s not a bad idea to check with the state licensing agency to verify that a PI’s credentials are valid and there has been no record of disciplinary action against the PI. It is also good to check with the Better Business Bureau to make sure no formal complaints of misconduct have been filed against the PI you are considering.
What questions should customers think through before talking to professionals about their project?
At LRI, we pride ourselves on being the best at what we do. Having said that, clients who are well-prepared almost always get better results than those who use a passive approach. You need our eyes in the field and our investigative expertise to analyze the evidence. What we need from you is as much information up-front as possible. Don’t underestimate the value of inside information. Whenever possible, gather as many relevant facts prior to the investigation. Such information includes vehicle info, pictures, addresses, names, dates of birth, social security numbers, and physical descriptions. We are certainly capable of obtaining these facts ourselves; however, when we begin an investigation armed with these facts, things move along much faster. Also, it always helps to do some general research on investigations.