FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I normally do not charge a research fee, the first time I work with someone. However, if I do the research and the the person uses the information and books the trip themselves, or goes elsewhere, the next time I run a quote for that person, I will charge a non refundable 25.00 research fee that will be applied to their trip if they do book through me. (This ONLY applies to people contacting me directly.)
- What is your typical process for working with a new customer?
I like to get as much information as I can about how they like to travel, what preferences they have, affiliations, and all the details about their upcoming travel.
- What education and/or training do you have that relates to your work?
I am a seasoned cruiser. I am a member of CLIA. I have the following certifications: ClubMed, Marriott, American Airlines, USVI, Best Western.