House Keep-Up Co.

Palos Heights, IL

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About this pro

How does your service stand out?

House Keep-Up Co. wants to bring accessibility and quality cleaning to you. We specialize in recurring, one time, move-in, move-out and deep cleaning services. Always making sure to bring correct products and equipment to get the job done right. Trying to reduce our carbon footprint and use of healthier products give you peace of mind while still getting that spotless clean. Many happy customers we're proud of!

What do you enjoy about the work you do?

We love to provide a clean home for busy families, moms, dads, your grandparents or students, young professionals that want to return to clean house after a long days work. We take pride in our attention to detail and customer satisfaction and always look forward to your feedback. Whether you're a realtor, moving or just need a deep clean - we're here for you.

Location

Palos Heights, IL 60463

Years in business

1

Times hired on Thumbtack

68

Reviews

32 Reviews
  • Jen H. Aug 1, 2017
    House Cleaning
    Verified Review
    They did a great job and it was very convenient from scheduling thru cleaning!
  • Arthur S. Jul 11, 2017
    House Cleaning
    Verified Review
    Great!
  • Brian W. Jul 7, 2017
    House Cleaning
    Verified Review
  • Nurith C. May 18, 2017
    Wow! It was great to have Jennifer's team in my house, nice work, very nice people, and also I will recommend them to clean your house any time you need it. Very clean and nice work. 👍🏻
  • Monica E. May 16, 2017
    House Cleaning
    Verified Review
    If you decide to use this company, be sure to request & confirm the cleaning crews that have been rated 5 stars. Unfortunately, one of these highly rated crews was not sent to my place. Instead, the crew sent to my place stole property from us.
  • Henry R. May 12, 2017
    House Cleaning
    Verified Review
    Total pro
  • Katherine G. May 6, 2017
    House Cleaning
    Verified Review
    Great cleaning and easy scheduling.
  • Kristopher F. Dec 30, 2016
    House Cleaning (One Time)
    Verified Review
    Wow I never had my house professionally cleaned but man was it worth it. Was a little hesitant to let strangers come clean my house but Wes' crew was very professional and polite. Would definitely recommend!
  • Ali M. Oct 31, 2016
    House Cleaning (One Time)
    Verified Review
    Outstanding Service
    I booked House Keep-Up last minute because another cleaner didn't show. Wes was able to arrange same-day cleaning, and the job was outstanding. Would hire again!
  • Sam P. Oct 13, 2016
    House Cleaning (One Time)
    Verified Review
    Condo
    Well done My condo looks very nice and ready to rent thank you
  • Maksim B. Oct 4, 2016
    House Cleaning
    Verified Review
    good service. will use again
    great service. The ladies did a wonderful job cleaning my place.
    Wes B. Oct 5, 2016

    Thank you for the review Maksim!

  • Nicole R. Sep 7, 2016
    House Cleaning (One Time)
    Verified Review
    Definitely recommend
    Apartment looked great! They communicated well throughout cleaning to ask about additional services and offered discounted prices.
    Wes B. Sep 7, 2016

    Thank you Nicole!

  • Sarah H. Aug 31, 2016
    House Cleaning (One Time)
    Verified Review
    First time customer
    Overall good service. This was my first time booking a cleaning service so I don't have anything to compare it with but the job was well done (deep clean with a focus on dusting blinds). I have a high standard for cleaning and I usually do it myself....the job wasn't quite up to my standard but I am happy because it saved me hours and hours of time and energy.
    Wes B. Sep 1, 2016

    Thank you for your feedback Sarah!

  • Tina P. Aug 28, 2016
    House Cleaning (One Time)
    Verified Review
    Home was cleaned after the service which was my main goal. I like how they bring most of their own supplies, work on Saturdays, and you can pay online.
    Wes B. Aug 28, 2016

    Thank you for your feedback! Much appreciated.

  • Contessa G. Aug 19, 2016
    House Cleaning (One Time)
    Verified Review
    Jasmine and Jennifer did an exceptional job on my apartment. I highly recommend their work, and they were SO quick in completing the job. I would definitely hire them again!
    Wes B. Aug 20, 2016

    Thank you, it's been a pleasure.

  • Tara T. Aug 16, 2016
    Deep or Spring Cleaning
    Verified Review
    Excellent cleaning, fast service (same day request)
  • Ryan F. Aug 14, 2016
    Deep or Spring Cleaning
    Verified Review
  • Harrison D. Aug 14, 2016
    Apartment Cleaning
    Verified Review
  • Topher S. Aug 8, 2016
    Deep or Spring Cleaning
    Verified Review
  • Melissa S. Aug 5, 2016
    Apartment Cleaning
    Verified Review
    Highly recommend!
  • Mike M. Jul 30, 2016
    House Cleaning (One Time)
    Verified Review
    Quick and easy way to get your house professionally cleaned with an affordable price and outstanding quality.
  • Angelica K. Jul 28, 2016
    I loved everything ! Our house was spotless from top to bottom and everywhere else! Great service! The price was very, very reasonable too!
  • Daniel C. Jul 28, 2016
    So very simple to use. I requested a day of cleaning and I had someone at my door on that day. They made my house look awesome-it was the easiest booking I've ever done. For the size and condotion of my house, the price charged to me was a lot lower than other offers. I have two large dogs, they were able to get rid of all the shedding hair laying around. 10/10 would recommend.
  • PHYLLIS D. Jul 27, 2016
    House Cleaning (One Time)
    Verified Review
  • Tarun S. Jul 24, 2016
    House Cleaning (One Time)
    Verified Review
    My stove got ruined. Owner is charging us for the stove. Very disappointing
    Wes B. Jul 25, 2016

    Hi Tarun. Thank you for your feedback! We received your internal review Tarun Kumar S. says: "The stove paint got damaged and we were charged $50 by our owner" We're sorry for this to happen as initially you were very happy with job done and even tipped our team for their efforts. We cleaned your stove with stainless steel cleaner and hot water designated for those surfaces. Stove needed a lot of cleaning and we're sorry if paint was indeed lifted off with grime and gunk Please contact us with pictures of the damage and we would be happy to take care of the charge incurred because of our actions.

  • Ryan L. Jul 23, 2016
    House Cleaning (One Time)
    Verified Review
    Jenifer who came over and helped clean, was fantastic. She cleaned everything given my requirements and at the end, I was more than satisfied. I would recommend them and would get the services again.
  • Tiffany M. Jul 18, 2016
    House Cleaning (One Time)
    Verified Review
    On time, efficient, friendly. My only gripe is that they don't do dishes/load dishwasher. Maybe I just didn't realize, but otherwise - fine.
  • Christine S. Jul 12, 2016
    Apartment Cleaning
    Verified Review
    Jennifer is awesome! She met our request and had our kitchen and bathroom cleaned to our satisfaction. Thank you!
  • Margo V. Jul 9, 2016
    I was pleasantly surprised with the detailed cleaning Jessica provided. Every corner, every nook and cranny was left spotless, she listened carefully to my demands and followed them to the T. I will definitely be using the service again.
  • Kathy L. Jul 8, 2016
    This was our first professional cleaning. I was nervous about trying it out. Afterward my house was clean and I felt that this was a great decision. I have more time for my kids and things I want to be doing. Thanks so much. Definetly signing up for more cleaning and recommending to friends and family.
  • Barbara S. Jul 8, 2016
    Maria came on time with a big smile on her face. I'm a little bit peculiar if it comes to cleaning and she followed all my requests exquisitely. She was very meticulous and quick. I would recommend Maria 100%. Barbra
  • Emily M. Jul 6, 2016
    House was cleaned just to my expectations! Employees were very friendly and managed their time efficiently. Needed the house cleaned one time before a family gathering, have used many different cleaning services, non of which come close to house keep. Simple to use with great services. Would recommend to everyone.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is based on flat rate of bathrooms + bedrooms & extras. Visit our website to see your price & book instantly.
What is your typical process for working with a new customer?
Contact us with any questions you have by phone, text, e-mail, twitter or facebook. Don't have any questions ? Book online in 1 minute!
What education and/or training do you have that relates to your work?
We've been in the service industry helping people for past 5 years. Happy customer is our #1 priority. Our cleaners have years of experience in commercial and residential cleaning.
How did you get started doing this type of work?
Out team has been working in the service a long time. Service industry brings us a lot of satisfaction and we would love to continue that.
What types of customers have you worked with?
We work with residential customers that are busy and would love a clean home to return to.
Describe a recent project you are fond of. How long did it take?
Many happy customers give us great memories and allow us to grow our business. Positive reactions make it priceless for us to help with your home to get great results!
What advice would you give a customer looking to hire a provider in your area of work?
Work with someone that is transparent and backs up claims they provide. If you don't feel like they're listening - go somewhere they do listen.
What questions should customers think through before talking to professionals about their project?
Know details of your project and make sure your questions are specific and to the point. Ask about the details if information is too vague.