FAQs
- What is your typical process for working with a new customer?
THE PROCESS 1. IN-HOME Consultation Once we've arranged a consultation date, Wilson will meet with you to further discuss your plans and take any required measurements. He will also go over your time-frame and and requirements during this appointment. 2.WRITTEN PROPOSAL Following our in-home consulting, we'll analyze the gathered information and craft a comprehensive quote that outlines the project's scope, expectations, timeline, budget, and the services we'll provide. 3.Proposal Agreement; Should you decide to proceed with us, we'll set the project start date that best works for you. 4. Construction Preparation With a starting date set, the upcoming phase includes ordering materials, acquiring necessary permits (if required) and arranging for waste disposal dumpsters if needed. 5. Final Stage of Construction Once your project is finished, Wilson will arrange for a final walkthrough to assess the work, ensure your satisfaction, address any additional work requests, and resolve any remaining questions or concerns you may have. 6. Project Evaluation If our work has met your expectations, we aim to have gained your confidence and established a lasting partnership. And last; We would be grateful if you could spare a moment to provide us with an honest review, which would be invaluable for potential future clients.
- What education and/or training do you have that relates to your work?
Over 20 Years of experience in the construction trade. OSHA Certified Home Improvement License Tile and Terrazzo Contractor License General Liability Insurance of 2 Million Dollars
- What types of customers have you worked with?
For many years we have been working with realtors, developers and general contractors. They were the link between our company and their clients. However, working with a "middle man" wasn't always in the clients favor. Sometimes the clients needs and wants never reached our side. Recently, we decided to keep up with technology and build a new client's database. We curently have a facebook and Instagram page showcasing our latest projects.