FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No I don't charge by the hour I charge by the job I don't want to offend my customers with big box store pricing or mentality .we are people persons I would treat my customers as I would want my mother to be treated.
- What is your typical process for working with a new customer?
Well for onsite customers we ask what the problem is, we get the items ready that we may need to fix their problem. We also bring a kit full of parts to every job. Then we show up and make them happy. For in house customers we give them a tour of our store, showing them the items that interest them. We give them great prices and let them buy with confidence.
- What education and/or training do you have that relates to your work?
All of our techs are trained in customer service and do their job to perfection we will not charge you anything if your repair can not be completed. This is a no pressure company . Our techs really listen to their customers