FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All packages are structured to account for time spent working with you, the amount of time necessary to edit and includes any applicable taxes, equipment maintenance costs.
- What is your typical process for working with a new customer?
With a new customer, I schedule a phone call where we can speak about the event, the mission, special details and ensure that each party is comfortable. All clients are encouraged to ask questions.
- What types of customers have you worked with?
I have worked with families who are celebrating a baby shower, first birthday, and milestones all the way up to 70th birthday parties. I’ve also enjoyed capturing weddings, anniversaries, family reunions, graduations, proms and many other special events/celebrations. Businesses have hired 9 Event Rentals for holiday events and customer appreciation events, along with non-profits and retail chains.