Urban Appliances Repair

4.7
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(196)
4.7
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196 reviews
5
85%
4
8%
3
1%
2
2%
1
5%
Customers rated this pro highly for punctuality, value, and work quality.
  • Bobby T.

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    Ilya is super knowledgeable, quick to diagnose a problem, and straightforward with all the details. We called because the heat

    Feb 9, 2018Verified
  • Christine B.

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    We just moved into a new apartment and noticed the glass on the oven door was shattered. Urban Appliances Repair came to replace broken glass. Everything went very smoothly! Ilya did not come himself, but his brother-in-law came in his place and was very knowledgeable and patient. He got the job done quickly and efficiently. He even gave me some tips about the fridge which was super helpful since we are unfamiliar with the appliances. The oven now looks brand new. Thanks guys!

      Mar 7, 2017Verified
      Ilya U.'s reply

      Thank you anytime

    About this pro

    We specialize in all appliances international and domestic refrigerators washing machine dryers dishwashers ranges cooktops Gas and Electric I enjoyed working on All Appliance I like fixing them and solving old problems that customers have it's like my hobby I'm really good at fixing stuff that's why I enjoy doing this

    Years in business

    6

    Times hired on Thumbtack

    330

    Number of employees

    4

    Background check

    Completed
    Show more

    Photos and Videos

    23 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        I charge $45 to 65 for a service call to come out there and diagnose the problem, depending on the area you are in.
      • What is your typical process for working with a new customer?
        it's always different when you come to customers all customers have the same problem they want they're Appliance to be fixed I diagnose that unit give them the estimate if they like the quote I go ahead get the part and repair it if the part needs to be ordered I ordered the part and then schedule for next visit usually I carry old Parts with me I know what to have thanks to my experience I had when I worked for Whirlpool
      • What education and/or training do you have that relates to your work?
        I started working in this industry about 7 or 8 years ago I started working for Whirlpool fixing all of their Appliance that were under warranty all brand new appliances I worked for them for about three years after that I transferred and started working for private companies fixing all appliances that were not under warranty I've been doing this for about four years

      Business hours

      Eastern Time Zone
      Sunday10:00 a.m. to 9:00 p.m.
      Monday10:00 a.m. to 9:00 p.m.
      Tuesday10:00 a.m. to 9:00 p.m.
      Wednesday10:00 a.m. to 9:00 p.m.
      Thursday10:00 a.m. to 9:00 p.m.
      Friday10:00 a.m. to 9:00 p.m.
      Saturday10:00 a.m. to 9:00 p.m.
      Coverage Area for Urban Appliances Repair is about 60+ miles of Phoenix, AZ.