What is your typical process for working with a new customer?
I like to speak with the customer via phone or email to find out exactly what they need. After that, I send them some ideas and pricing. Then they let me know which option they would like.
What education and/or training do you have that relates to your work?
I have an associate in Pastry Arts. I am a certified Pastry Chef. I have worked in bakeries around Dallas and at the SMU Catering kitchen.
Do you have a standard pricing system for your service? If so, please share the details here.
Standard pricing is available for simple cakes and desserts:
6" cake is $20
8" cake is $35
Cake balls are $1 each
Cake pops are $1.50 each
Decorated sugar cookies using two colors are $2 each
How did you get started doing this type of work?
My daughter suffered from food allergies. I went back to school thinking I would learn more about food so I can make different things for her. I ended up getting a full scholarship and realizing that this is what I wanted to do as a career.
What types of customers have you worked with?
I have worked with all sorts of customers. From birthday cakes to wedding cakes for 400+ people. I have even baked a cake for president George W. Bush
Describe a recent project you are fond of. How long did it take?
I recently competed at the North Texas Sugar Art Show. I decorated a cake with string work in royal icing. This was out of my comfort zone and I am glad I got 2nd place. I also received 1st place in the baking competition for my french macarons.
What advice would you give a customer looking to hire a provider in your area of work?
Find out if you can sample their product. Check where they are working from, meet them if you can and ask for their food safety certification.
What questions should customers think through before talking to professionals about their project?
When is the event. What time and where is the event. How many people are being served. How elaborate do I want the cake or desserts to be. What's my budget. Is it outside or inside. What time do I want the cake/dessert delivered. What flavors would people like.