FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer the best prices for the best windows, period. We are proud to offer a 10% discount always for our first responders, police, firefighters, veterans and active military. We appreciate your service! We offer one free window for every 10 windows ordered and installed! We offer monthly specials on our website honoring certain members of our community!
- What is your typical process for working with a new customer?
Our first step is to come out and look at the number of windows that the customer is going to replace. We talk to the customer about style, color, grid patterns etc. We then take measurements. I email a detailed proposal to the customer with the price so that they can see everything in writing. There are no surprises. I order the windows. When they come in (typically 2-3 weeks) I set up the install date and we can usually replace all the windows in a home in just one day!
- What education and/or training do you have that relates to your work?
Being in the building trade for over 25 years and operating my own business, Regal Renovation & Design, I have the unique opportunity to service my customers with not only replacement window installations but with full window replacements that may include reconfiguring, enlarging or closing in a window opening. My background and skill set allows me to tackle any job from opening up a wall and installing a new bay window with a roof structure or a simple window replacement.