Grizzly Plumbing

Portland, OR

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About this pro

How does your service stand out?

At Grizzly Plumbing, our main objective is to serve the customer with good hygiene, workmanship, quality, and respect.

What do you enjoy about the work you do?

We enjoy meeting new customers and establishing new relationships every day.

Location

Portland, OR 97227

Years in business

2

Number of employees

2

Times hired on Thumbtack

44

Reviews

40 Reviews
  • John L. Apr 6, 2017
    Shower and Bathtub Repair
    Verified Review
    Got it done
    There was a scheduling problem on Grizzly's end so I had to be available for most of the morning. I was told the service call would be $135.00 for one hour minimum. What I wasn't aware of was that that would also be the hourly rate. We had to troubleshoot the leak, got it fixed in 2 hours and the plumber was a good guy.
    Mathew R. Apr 6, 2017

    Thanks for having us out John. When i asked if 10-11 is ok instead of 8am (giving the option) i assumed when you said "ok" that there were no problems. Otherwise we could have kept the 8am time. 135 is our min. charge for doing any kind of labor or diagnostic. If we are performing a task we do need to be paid for our total time spent to be profitable. Hopefully thats more clarifying for you. Thanks again.

  • Brad B. Apr 4, 2017
    Shower and Bathtub Repair
    Verified Review
    Great communication
    Great communication. Fast response. Replaced a bad bath/shower cartridge.
  • Kris N. Jan 12, 2017
    Sink or Faucet Installation or Replacement
    Verified Review
    Installed kitchen faucet
    Great service and I always ask alot of questions. Matt was very responsive! He was in and out in a timely fashion and got the job done. Thanks Grizzly Plumbing. Kris
    Mathew R. Feb 10, 2017

    Your welcome! Thank you for having us out.

  • Kyle C. Jan 11, 2017
    Tankless Water Heater Installation or Replacement
    Verified Review
    Propane Hot Water Heater Install
    I had Matt install a hot water heater on my tiny house. He was super helpful and informative, and his pricing seemed fair. For what he did, he did a great job, especially because he worked in the freezing cold. He even talked me through how to install my tiny house's water intake, which I didn't even know I needed because I wrongly assumed that the hose that would provide water to my house would connect directly to the hot water heater. The only reason why I give him 4 stars and not 5 is that part of the job description I put up on Thumbtack was to install both the gas plumbing and electrical component of the water heater. I even showed him the wire that needed connecting when he arrived. However, after completion he told me he was not licensed to do the electrical. Now, I may just be stupid for not knowing that a plumber wouldn't be able to do the electrical part, but it would have been nice if this had been communicated to me from our initial contact on Thumbtack so I could have tried to find someone who could do both as opposed to needing to have to find two separate people to come out, especially because there can often be travel fees. If I had known in advance, at the very least I could have scheduled the electrician sooner so that I wouldn't have to wait another several days to a week for the electrician to come out. So instead of waiting around I took the risk of wiring it myself since I have some experience with that. Given that the appliance also uses propane I was hesitant to do that aspect of the project, which is why I originally wanted a professional to handle it. So I was a little frustrated to be put in that position. That said, I really do appreciate that Matt came out to work in the frigid temperatures. He even said his two-year-old kept him up super late the night before, but he still showed up early in the morning in a timely fashion. He was a champ! I would hire him again as I don't think that he intentionally misled me. He seemed like a standup guy. I just suggest whenever hiring anyone that you clearly talk through what needs to be done and make sure that the person you hire can do all aspects of the project.
    Mathew R. Feb 10, 2017

    Thank you for the review Kyle! I enjoyed working with you. So sorry about the electrical wiring. I remember installing the gas piping I thought.. any how, feel free to ask any other questions. I'd be glad to help in any way. Thanks!

  • Richie R. Jan 6, 2017
    Plumbing Drain Repair
    Verified Review
    Great work!
    Matt worked quickly and finished below the estimate. He listened to everything I wanted done, and gave options on how they could be completed before getting to work. I will definitely use Matt for all my future plumbing needs and projects.
    Mathew R. Feb 10, 2017

    Awesome to hear! We would be glad to help with any future plumbing. Thank for the review!

  • Annie H. Jan 2, 2017
    Plumbing Drain Repair
    Verified Review
    Need a quick fix - call Grizzly Plumbing
    We were very pleased at the quick response from Grizzly Plumbing. They were able to diagnose and fix the problem quickly and for a very reasonable price. We will recommend them to our neighbors and friends.
    Mathew R. Feb 10, 2017

    Very exciting to hear Annie! Thank you for allowing us to service your plumbing.

  • Joe P. Aug 6, 2016
    Plumbing Drain Repair
    Verified Review
    Matt and beau are phenomenal and honest plumbers. They gave me a bid that was very reasonable and competitive as the others on thumbtack. I had them install my new faucet , disposal, dishwasher , and create a waterline underneath the house to the refrigerator . They were prompt and always on time beau did a great job with the plumbing install . My dishwasher didn't work because it wasn't plugged in. Matt came out the very next day to hook up the electrical to the dishwasher .... As well as rechecked all the plumbing to ensure no leaks. Thanks beau and Matt! Will definitely call you for my next plumbing needs Joe p.
  • Stephanie N. Aug 1, 2016
    Outdoor Plumbing Repair or Maintenance
    Verified Review
  • DARYN C. Jul 10, 2016
    Outdoor Plumbing Installation or Replacement
    Verified Review
    Needed quick help with gas lines before concrete was to arrive. Grizzly responded quickly and got to work the next business day.
  • Jack S. Jun 26, 2016
    Plumbing Drain Repair
    Verified Review
    Expert professional courteous reasonable cost and solved our hot issues in a timely manner
  • John K. Jun 23, 2016
    Water Heater Repair or Maintenance
    Verified Review
  • Joe O. Jun 20, 2016
    Plumbing Drain Repair
    Verified Review
  • Bobbye F. Jun 16, 2016
    Sink or Faucet Repair
    Verified Review
  • Catherine N. Jun 15, 2016
    Plumbing Drain Repair
    Verified Review
    My husband said the plumber went right to work, did a great job installing 3 toilets on short notice. Very pleased. Will hire again in future.
  • Kearsty S. Jun 14, 2016
    Slow or Clogged Drain Issues
    Verified Review
    Matt was very respectful of my time. He was able to help me same day. He worked quickly and kept me informed throughout the project. A great value.
  • Jonathan S. Jun 7, 2016
    Plumbing Drain Repair
    Verified Review
    Mathew is awesome! Great price. Highly skilled and great communication.
  • Kathryn W. Mar 29, 2016
    Shower and Bathtub Repair
    Verified Review
  • Moses B. Mar 10, 2016
    Plumbing Drain Repair
    Verified Review
    On time, and under budget!
  • Karenna W. Mar 8, 2016
    Plumbing Drain Repair
    Verified Review
    Matt just finished installing water and drain pipes in our kitchen, and extended our gas line for our cook top. He was fast and friendly, and got the job done sooner and for a lot less than we were expecting! I'd absolutely recommend him.
  • Doug D. Mar 2, 2016
    Plumbing Pipe Repair
    Verified Review
    Came over on time. Checked things out. Problem wasn't occurring at time he came so he didn't charge for the call out.
  • Charles T. Feb 11, 2016
    Plumbing Drain Repair
    Verified Review
    Quick, friendly efficient and fair! Highly recommended and I will use them again
  • Elissa B. Jan 27, 2016
    Plumbing Drain Repair
    Verified Review
    Easy to communicate with. Quote was accurate. Thank you.
  • Adam S. Jan 15, 2016
    Water Heater Installation or Replacement
    Verified Review
    Great work from Matt. Friendly, flexible, & quick.
  • DENISE A. Jan 14, 2016
    Plumbing Drain Repair
    Verified Review
    Great job! Matt fixed my problem right away and charged me a little less than he quoted which was great also. Matt also gave me advice on how to go about fixing a kitchen sink/disposal/counter problem and more and even called a couple contractors he knew which was an extra bonus. I will absolutely call Grizzly Plumbing next time and am happy to be a reference for them.
  • Julie B. Jan 9, 2016
    Toilet Repair
    Verified Review
    Quick to respond. Made space in his schedule to repair my toilet leak right away. Reasonably priced. Pleasant to work with. I would definitely hire Matt again.
  • Chad M. Jan 6, 2016
    Water Heater Repair or Maintenance
    Verified Review
  • Amanda C. Jan 5, 2016
    Water Heater Installation or Replacement
    Verified Review
    Matt replaced our leaking, tank hot water heater with a tankless hot water heater. He was up front with cost and was willing to work on the weekend after a holiday without any added charges.
  • Ryan C. Dec 29, 2015
    Water Heater Installation or Replacement
    Verified Review
    Matt installed a water heater for me on 12/28. He was very easy to work with, arrived on time, and answered all of my questions. I would definitely use Grizzly Plumbing again.
  • Curt M. Dec 27, 2015
    Plumbing Drain Repair
    Verified Review
    Matt updated our plumbing by removing old galvanized pipes and installing new PEX lines, installed a new drain and lines for a utility room re-model, and rough plumbed a half-bath for us. It was a pleasure working with Matt. Outstanding workmanship, great work ethic, and a very personable individual. Matt will most certainly be our go to for future plumbing work.
  • Joe C. Dec 24, 2015
    Plumbing Drain Repair
    Verified Review
    Awesome work, very professional, goes beyond what is needed. Highly recommend
  • Jane S. Dec 20, 2015
    Water Heater Installation or Replacement
    Verified Review
    Matt responded quickly each and every time I had a question or concern. Work was performed as described and cleanup excellent. I would definitely use Matt again for my plumbing needs.
  • John C. Dec 16, 2015
    Plumbing Drain Repair
    Verified Review
  • Karen F. Dec 14, 2015
    Plumbing Drain Repair
    Verified Review
    Mathew is very professional. He arrived on time. Worked well with my concerns. I will definitely be calling Grizzly Plumbing and Mathew again. Thanks, Thumbtack
  • Diana S. Dec 7, 2015
    Toilet Repair
    Verified Review
    Plugged toilet after my 2 year old grandson's visit! Toys flushed? Terrible, embarrassing toilet mess. Matthew from GRIZZLY PLUMBING immediately answered my Thumbtack request, came over within a few hours and quickly fixed everything! Clean! Done! No embarrassment - he set me right at ease. Professional, personable, excellent work ethic! I'll never call anyone else for big or small plumbing problems. He's a local family business, charges the reasonable side of the going rate, and I am so happy to find GRIZZLY PLUMBING! ! I highly recommend him to everyone. After he was done and gone and I'd been happily using my toilet :) I canceled my Thumbtack request. The NEXT DAY Roto Rooter called, and I just had to laugh. :) Matthew is the best! Can't thank him enough! Highest recommendation I can possibly write. Thank you, Matthew :)
  • Richard M. Nov 30, 2015
    Plumbing Drain Repair
    Verified Review
    Quoted a reasonable price for same day service. He arrived on time and performed the service at the quoted price. He even helped figure out how to get more hot water out of our shower valve which was a long time annoyance. Will use definetly use Matt again.
  • Kelly K. Nov 25, 2015
    Sink or Faucet Installation or Replacement
    Verified Review
    Super quick response, even on a holiday week. Quality work! Thank you for saving me from my husband trying to do it himself. :-)
  • Trisha B. Nov 25, 2015
    Water Heater Repair or Maintenance
    Verified Review
    The job was bigger and more complicated than expected. Matt went out of his way to fix the problem the very same day. Great results. Thanks.
  • Scott B. Nov 23, 2015
    I have used Grizzly Plumbing several times and I cant say enough great things about them. They are a 5 star experience in every single aspect. I was in a pinch trying to sell my home and needed several plumbing repairs done and called several plumbing service companies and never even heard back from any of them except for Grizzly's Plumbing. They are punctual and provide excellent service at great prices. I would recommend Grizzly's Plumbing to EVERYONE needing plumbing repairs. Grizzly Plumbing is now my Plumbing Service for Life and I consider them as my friends.
  • Jeff P. Nov 21, 2015
    Can't say enough good things about Grizzly Plumbing. Had to have major plumbing done in my bathroom. Matt came to my house and gave me a bid. Not only was he the cheapest bid , he was fast and did a great job. He was also very honest. He said I didn't need things that other plumbers wanted to charge me for. Thank you Matt and thank you Grizzly Plumbing. I will gladly spread the word about the great service. Jeff
  • Kristen A. Nov 21, 2015
    I had family coming to stay when I realized my water heater ruptured in my basement. I called several companies and Grizzly Plumbing gave me a fair price with a promise of showing up that night. I recieved a high quality, professional and great service at a very competitive price. He was very positive, pofessional and showed up when he said he would. He helped me out before my family even arrived. I will be using them again and highly recommend Grizzly Plumbing!

Q&A

What is your typical process for working with a new customer?
Starting with a detailed description on what needs to be done and offering more than one option for repair or install.
What education and/or training do you have that relates to your work?
I have completed a college degree in uniform plumbing code and am lisenced in Oregon and Washington as a journeyman plumber
Do you have a standard pricing system for your service? If so, please share the details here.
There are two types of pricing. Hourly plus parts (time and materials) or an upfront bid. Some jobs are unpredictable and require to be performed and time and materials. And some customers want an exact price before starting. Either way works just fine.
How did you get started doing this type of work?
I started 10 years ago working as an apprentice and really enjoyed plumbing from day one. The best part about my job is being able to meet new customers everyday.
What types of customers have you worked with?
I have worked with every type of customer imaginable. Residential, commercial, property management, real estate agents and more.
Describe a recent project you are fond of. How long did it take?
Recently I completed a large remodel that put my skills to the test. The project had a lot of difficult obstacles to overcome. Good communication and working well with the customer was a great help in completing the project. Given the difficulty level, the project was still completed on time and everything worked out and looks great.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure anyone you hire is lisenced insured and bonded. This way you won't have a creep showing up at your door and also you are fully protected and backed by the CCB.
What questions should customers think through before talking to professionals about their project?
How can you describe your problem the best way so the service tech understands entirely. Taking pictures is the best way to give the tech a good idea on what's going on.