FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, our standard tuning price in the greater Providence area is $115.00. Thereafter, the price varies by travel time and distance. Piano moves have a minimum 3 hour pricing of $400.00 and varies thereafter by difficulty of the move, time, and travel. We find that most in-state standard moves fall into the 3 hour window.
- What is your typical process for working with a new customer?
We will make specific recommendations based on the piano owner's needs and preferences once the piano is examined. Our capabilities range from simple repairs to complete piano restoration. Piano moving is based on the logistics and time of the in-state or out-of-state move. A piano move questionnaire is on our website. We can give the most accurate estimate once we know the conditions of the move. Our technicians and movers carry all required insurances.
- What education and/or training do you have that relates to your work?
Many of our technicians are RTPs (Registered Piano Technicians) or are current or past members of the PTG (Piano Technicians Guild). Collectively we have over 150 years of experience in sales, tuning, maintenance,refinishing, piano moving, and restoration.