Hired 14 times
12 years in business
(Pacific Time Zone)
Mon - Sat
7:00 a.m. to 7:00 p.m.
Areas needing work
Molding or baseboards,
Hanging pictures or mirrors,
They did a very good job. Very professional!Dec 26, 2018Verified
I've never had a deck. I can count on one hand the number of times I've even sat on a deck. But I've always loved the concept and when presented with the opportunity to fulfill a dream I turned to Thumbtack, quite simply, for its simplicity. That said, I contacted several of the companies listed, S.O.S. Property Services being the one I chose. From the outset, this company stood head and shoulders above the rest. While a couple of the companies were good, one was horrible -- I've reviewed that one here before -- S.O.S. was simply superior. Specifically, when I first made contact with the S.O.S. office I was treated with a level of professional care that reminded me of bygone days. Blanca, the S.O.S. Property Services office manager, made certain my appointment needs were foremost. As we moved forward her follow-ups were so appreciated. Luis, S.O.S.'s owner showed-up exactly as scheduled, went about his business quite efficiently and offered a number of suggestions I, who knew nothing about decks, found not only helpful but cost effective. Luis promised and delivered a quote within 48 hours. While his estimate was below the others, the primary reason I chose S.O.S. was because Luis and his company seemed so easy to work with, were extremely knowledgeable, creative and diligent. The construction of the deck went like clockwork even though I made one major and a couple minor changes along with way. In each and every case, Luis and his team were more than patient and accommodating. Amazingly within three days I was sitting on my new deck. (See photos). All in all, I cannot recommend S.O.S. more highly. Decks are only one of the many construction projects they're prepared to do and while I've yet to use them beyond the deck, Luis is currently preparing the plans to build us a rather large shed. You'll not go wrong contracting with S.O.S. Lee SmithJul 9, 2018VerifiedS.O.S Property Services Renovations's reply
Hi Mr. Lee Thank you for the great review. We appreciate you taking the time to share your experience with S.O.S Property Services. We are thrilled that you loved your deck that S.O.S Property Services build! Sometimes it can be a bit scary not knowing what to expect and to go and try a new company, but you trusted our company, and we are so grateful for that. I love the photos you posted on our review page they look amazing! Please let us know when you want us to come and help you with another project. I know Luis and myself will be more than happy to work with you again. “Thank you, Mr. Lee, you’re the best, Thank you again for sharing such a positive experience. It means the world to us.” Sincerely; Blanca SOS Property Services Manager
SOS Property Services did an amazing job on my home renovations after a tree hit my house during the hurricane. Luis and his team went above and beyond to do quality work and was more than impressed. I love how my home looks now and will definitely have them come back for future projects. I would highly recommend them.Nov 25, 2018VerifiedS.O.S Property Services Renovations's reply
Thank you very much for such a great review! We work really hard to offer the best service in the best possible way. So I am very happy to hear that you are satisfied with our work. We will be looking forward to helping you on the future in any project. Once again thank you for taking the time to review our work! Sincerely, Blanca Perez SOS Property Services Manager
I contacted them very short notice to get some roof damage repairs before Hurricane Florence. They came out the same day for an estimate and did the repair the next morning. This company has great customer service is very nice and professional and most important explained everything they did and gave me a good price! I will hire them again!Sep 11, 2018VerifiedS.O.S Property Services Renovations's reply
Thank you so much for your great review, we look forward to helping you in the future! We appreciate you taking the time to share your experience with S.O.S Property Services. Once again thank you for taking the time to review our work! Sincerely, Blanca Perez SOS Property Services Manager
We had our old deck removed and a new/bigger one built, as well as some rotted wood replaced with siding near the new deck installation. It was very clear from the beginning that they know what they were doing, could show and explain to us the concerns that came up, and got the job done in five days (original timeline was about 2 weeks). Now we have a gorgeous deck that we are beyond happy with. Cannot recommend highly enough!Aug 17, 2018VerifiedS.O.S Property Services Renovations's reply
Thanks for the awesome review, Meghan. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please call us back if you need anything else. We’d love to continue providing great service to awesome customers like you. Thanks again! Sincerely, Blanca
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?The Pricing is based on measurements and labor plus materials! We do not charge by hour, we charge by project. The projects pricing may vary depending on the project. We always provided free quotes to our customers.
- What is your typical process for working with a new customer?Our typical process is once the client has replied or contacted us, we provide them a free estimate. We will send someone to their address , within a day we send them a quote via email. Then it will be up to them if they would like to hire our services.
- What education and/or training do you have that relates to your work?I have been working on this field for over 15 years and have the experience to serve my clients. I have a Science Bachelors and been working with some of the top companies, recruiting people, choosing materials and providing the best prices on labor and materials.Doing inspections and providing the best service to accomplish their project.