FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I typical charge by the hour, although my partner and I are just starting out so we are quite fairly priced as we are working on building a strong portfolio for our business.
- What is your typical process for working with a new customer?
I like to start by getting an idea of what the customer is looking for the website to accomplish, as well as what they picture it to look like in their head. Whether that be by examples, sketches, etc. I then like to come up with a couple ideas and get approval to go forward once the general layout is designed, and the functions and content are applied. Content can be given by the client or created by me if the cost of the project is fair. Once everything is live I like to then gain approval again and make sure every little quirk and flash of the website works across all platforms to your liking!
- How did you get started doing this type of work?
My partner has a degree in web design, I have been very computer savvy since a young age and have complete a couple tech and business courses throughout my experience at Radford University. We both work in customer service as call center agents and decided to use our skills to serve small businesses with their website needs!