About this pro
6 years in business
60 hires on Thumbtack
They sell Alside Windows. I was only going to get a few windows but after meeting with Tom, I decided to do the whole house with the best windows they sell. The whole team is very professional and super nice. They left my house as they found it...no mess. Just throw your wallet at these guys...they are worth every penny. You're going to love them.Dec 7, 2018Verified
I could not be more impressed with my experience dealing with Tom. I had a fairly custom job with windows that were not the correct dimensions (I had ordered them seperately). Tom and Glass Xperts came out to the house, provided a detailed quote the very next day, and performed the work incredibly well in one day, and for a great price. They truly did excellent work and I couldn't be happier. Highly recommended!Dec 4, 2018Verified
Wow , I was and still am amazed on how much Tom helped me get my project done in the time frame I was given with plenty of time to spare , thanks again Tom. Will be definitely seeing you soon when I have another.Dec 4, 2018Verified
We had a great experience with Glass Experts. They did a great job installing a large bay window where a small window was. Replaced 5 other windows and trimmed all my remaining windows to match. They treated us like family. I am very happy!Oct 17, 2018VerifiedGlassXpert's reply
Elsa, I can’t thank you and David enough for the rebiew.. thank you very, very much for the opportunity.. also thank you for your referral to your sister.. Greatly appreciated. Tom B
Great service. Great customer service. Crew knew what they were doing and got the job done as quick as possible. Would recommend to any house or business in need of windows. Pricing best around town and best windows around . Thanks for the window work.Sep 6, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?It's to hard to have a standard, when there is so many different products! Each product has many options!!
- What is your typical process for working with a new customer?Driving to the customers home, greeting them. Telling them who I Am, and who I represent. Then asking them how I can help them with their project or needs? From there I can go to work, to see what best suits them? Weather they are interested in new vinyl Windows? Or just changing the glass? Which is usually less expensive! I'm always seeing what best suits the customer, and if I can save them money!! That's one of the reasons I'm there! We guarantee all of our work!! And there's nothing better than a happy customer. (Satisfied) with what we GlassXpert has done for them..
- What education and/or training do you have that relates to your work?College educated! Grew up in the detroit area! And combined 28 yrs experience in the Window& Door Industry 20 of those years combined in Vinyl Window Manufacturing!! With a local company!!
|Monday||9:00 a.m. to 6:00 p.m.|
|Tuesday||9:00 a.m. to 6:00 p.m.|
|Wednesday||9:00 a.m. to 6:00 p.m.|
|Thursday||9:00 a.m. to 6:00 p.m.|
|Friday||9:00 a.m. to 6:00 p.m.|
|Saturday||9:00 a.m. to 6:00 p.m.|