About this pro
GlassXpert was responsive, professional, and was able to come out and fix my window in a day. I highly recommend them.Feb 16, 2018Verified
I had an excellent experience with Glass Xpert for my new windows. The price was very competitive, all dates, times and installs details agreed upon were according to the expectation. One thing that separated this vendor from the others that quoted me was the new aluminum trim outside the windows that was included with the install. It not only made sure the seal around my new windows was good, but made the exterior of my house look that more incredible with the new windows. The install crew were very good guys, and I felt comfortable leaving them alone in the house to perform the install. Overall very satisfied, I would hire them again if I had to do more windows.Jan 3, 2018VerifiedThomas B.'s reply
Christopher, thank you very much for this review.. we appreciate it very much.. T.Bolda
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- What should the customer know about your pricing (e.g., discounts, fees)?It's to hard to have a standard, when there is so many different products! Each product has many options!!
- What is your typical process for working with a new customer?Driving to the customers home, greeting them. Telling them who I Am, and who I represent. Then asking them how I can help them with their project or needs? From there I can go to work, to see what best suits them? Weather they are interested in new vinyl Windows? Or just changing the glass? Which is usually less expensive! I'm always seeing what best suits the customer, and if I can save them money!! That's one of the reasons I'm there! We guarantee all of our work!! And there's nothing better than a happy customer. (Satisfied) with what we GlassXpert has done for them..
- What education and/or training do you have that relates to your work?College educated! Grew up in the detroit area! And combined 28 yrs experience in the Window& Door Industry 20 of those years combined in Vinyl Window Manufacturing!! With a local company!!