About this pro
I have used this service several times over the last four or five years and have been not only satisfied, but exceedingly impressed. Troubleshooting has always been quick and precise and the solutions proposed and deliver d have solved every IT issue I have had. I strongly recommend this guy. Customer service and technical service xpertise is exemplary.Jan 10, 2017
I have known Kevin for about two years and I have personally witnessed him fix all types of electronics. Mostly computers/laptops and cell phones. He is always super quick with repairs, with respect to shipping.Jan 10, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?I pretty much always diagnose for free. Parts cost what they cost and I push all my customers to check prices for themselves.
- What is your typical process for working with a new customer?I introduce myself and my background. Get the customers symptoms, if I can I will share what help I can at that moment. Otherwise work on setting a time and date.
- What education and/or training do you have that relates to your work?Have an Associates degree in Process Technology, lots of electronics and electricity classes went along with them. Most of my past jobs have been as an IT Specialist.