FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While I do have set packages, I love getting to talk to clients and figuring out how they can have beautiful images at any budget.
- What is your typical process for working with a new customer?
I love getting to sit down with my engaged clients for a consultation and discuss their dream wedding. We go over the types of images they want to see in their wedding album and answer a short questionnaire. Every client who books a package with BirchTree Photography gets a complimentary engagement session. As the big day approaches we stay in communication about timelines, key wedding players and any other need to know information. Family sessions are slightly different, but still super important! After a client schedules a session with me, we talk specifics (typically over the phone or email): time, date, location. A day before the session they get a reminder email from me. Communication is key!
- What education and/or training do you have that relates to your work?
My formal background is in psychology and business. While these two things are the polar opposites of photography, I feel that they have only helped me excel in my craft. I have the unique opportunity to take what I have learned about people and transfer it into a still moment. I am primarily self-taught in photography. However, I have had some excellent mentors who have taught and challenged me throughout the last several years. I am constantly searching online and taking as many trainings as I can to improve!