About this pro
3 years in business
8 hires on Thumbtack
He was fast, knowledgeable and friendly. I will definitely hire him again and I've recommended him to my friends and family. If you want the job done right at a good price, this is the place to go. Thank you so much for your work.Apr 10, 2017Verified
He did what he said and he said what he meant. And he was professional and courteous 100%. :-) I hope more thumbtack pros were like him...Jul 21, 2016Verified
Mr. Giles was prompt, friendly, and got the job done fast. When I say "fast", though, I don't mean he was hasty or in a hurry. After he finished setting up the garage door opener, he took the time to make sure it was opening and closing correctly. When he noticed that the door was leaving a gap at the bottom, he kept making adjustments until the problem was fixed. After he was done, he even hauled away the old opener, which was complete junk.Jun 8, 2016Verified
Vision Garage was very professional. They took off the old non working garage opener, railings and old door. Installed a new opener and garage. He gave me an amazing deal. Thank you so much.Apr 7, 2016Verified
Track got bent from someone backing into it. He quoted me a price and chose him. He came out and noticed the damage wasn't as bad as I described it, and dropped the price to reflect that. Joe is a honest man, and I highly recommend him.Jan 20, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I do have standard pricing for the work i do. This does not mean it will always work out that way. Upon getting to the job one can see it is not as the job was presented are proceed over the phone. 97% of the time the conversation on the phone is correct with the right pricing.
- What is your typical process for working with a new customer?I get to understand how urgent the repair is for this customer. I find it very helpful to talk to the client to find out what the issue is with the garage door. This gives me a good idea of what to expect when I get to the job. It also allows me to make sure I have all the things necessary to complete the job.
- What education and/or training do you have that relates to your work?I have trained with three different companies in this field of work. I've worked with both type of doors residential and commercial.