FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive...we are partnered with hundreds of vendors that offer price matching. We typically do not charge a service fee for normal travel services. Call us to verify that your request does not require a service charge. Note: All services booked on our website are FREE of service charges.
- What is your typical process for working with a new customer?
Most of our customers are average people that have questions about different destinations and just need questions answered...our main goal is to secure customer reservations as efficiently and promptly as possible.
- What education and/or training do you have that relates to your work?
We have ongoing training supplied by our Industry awarded host agency. We also train extensively with vendors such as Disney, Carnival Cruise lines,Vacation Access, Royal Caribbean, Travel Agent University, CLIA (Cruse Lines International Association) and many more...