FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we do. All our prices set by the number of classes each student decides to take throughout the month. Since we are an online only language institute, each student has the freedom to work at their own pace.
- What is your typical process for working with a new customer?
Our typical process is very simple and we chose it to be that way. We enjoy working with new students and always hope to make this learning process as simple as possible. We offer a 30 minute session as a complementary gift, before the start of the course. This mini-class gives both the student and teacher some time to present themselves and talk more about how the course will be handled. After the 30 minutes session we will then touch basis and ask about how it went and how many classes/month the student would like to take.
- What education and/or training do you have that relates to your work?
All of our teachers are native speakers and have teaching experience.