Moonlight Support
Moonlight Support

Moonlight Support

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: You've just found the latest incarnation of a sideline IT company that has been providing a variety of support solutions to home and small business customers for nearly 20 years. I've done a little of everything under the moon in the realm of IT support. Telephone and network cabling installation, custom networking and firewall server installation, PC hardware and software support (including virus removal, tune-ups, consulting, and custom build solutions), and even a little web and graphic design work. While some services can be provided over the internet at anytime, anywhere, those services often come with a price that puts them out of the range for most people. My goal is to provide an economical solution for people who need occasional support. Need a little more? I also offer the additional security of a subscription option that allows for limited "on call" and remote support when the need arises. Computer support gives me the ability to combine three of my passions: technology, helping people, and when the opportunity arises, teaching.
Overview

Hired 8 times

Background checked

Payment methods

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Reviews
Great 4.8

8 reviews

5
75%
4
25%
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Read reviews that mention:


pro avatar
Marnie F.
Jul 20, 2016
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Hired on Thumbtack

Hired on Thumbtack

Carl was very quick in fixing our computer issues and his demeanor was very professional. We'll hire him again and highly recommend him to others.
Router Setup and Installation Services
pro avatar
Calvin R.
May 22, 2016
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Hired on Thumbtack

Hired on Thumbtack

Simply, Carl was awesome! He is an IT expert yet his expertise as a handyman is TOP NOTCH! I had several furnitures that needed to be assembled. He did a top notch job and super fast. He brought in the proper power tools and his expertise. Plus, his price is one of the best. I give him "Two Thumbs" up!!! I strongly recommend him over others. While assembling my furnitures, he also gave me a lot of guidance on my computer or IT issues. Wow, he is so talented and professional. He is the BEST!!!
Handyman
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JD M.
Jun 18, 2016
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Hired on Thumbtack

Hired on Thumbtack

Carl responded quickly and diagnosed our wifi network issue accurately. He fixed that and then fixed a monitor problem as well. Great work at a fair price.
Technology Support Service
pro avatar
Brian A.
Jun 1, 2016
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Hired on Thumbtack

Hired on Thumbtack

Carl did an amazing job. There was more wrong with my laptop than I originally thought. It was a hardware problem. He installed a new drive for me. My laptop runs like a charm. I received my laptop back in a timely manner and all the work was done at a reasonable and fair price. I'm more than satisfied with the outcome and would use Carl again in a heartbeat and enthusiastically recommend his services.
Computer Repair
pro avatar
Stuart W.
May 16, 2016
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Hired on Thumbtack

Hired on Thumbtack

Windows would not start. The technician had to reinstal Windows 7. This turned out to be a much longer job than anticipated but he did a good job.
Moonlight Support's reply
The project scope shifted upon arrival and initial analysis. A corrupted Windows 7 upgrade install (over XP on an older desktop) left the machine in an unstable state. Exporting the recoverable data to external storage took over 4 hours, and was not billed. I set up to process to run unattended, and returned the next day to finish the project. Always remember - especially when working with an older computer - to keep a backup of your most important data on an external device.
PC Computer Repair
Credentials
Background Check

Carl Scheit