FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies based on the project.
- What is your typical process for working with a new customer?
We provide a free initial consult when working with a new client. Whether it's a family portrait, a new website or a video project it is important for us to get a clear vision of what our client has in mind. After that initial consult, we will send an email with a description of what to expect next. If it's a brand new website we will send a multi-step description of what to expect and how long the process should take. For camera and video projects we will then be in touch through email and phone to make appointments for sessions. After the sessions are complete or website has been constructed we bill an invoice based on pre-discussed rates.
- What education and/or training do you have that relates to your work?
Andrew is trained in film from his work at MIT in Boston and Thistle Communications. He has filmed for these prestigious companies who have contracted with such companies as ESPN, NBC, CBS, and NECN. He has been constructing websites for the past three years. Amy is a photographer and has done family portraits, weddings, web content photos as well as real estate photography. She also writes web content for client websites and a lifestyle blog.