Harper and Sons Moving LLC
About this pro
From start to finish these guys did a great job. They were easy to work with, budget friendly, prompt and really cared about my things and handled them with care. I highly reccommend!!Aug 16, 2018
I chose Harper and Sons after getting a very good quote: $130/hour for a team of 3. However, the day of only 2 movers showed up and they charged $120/hour. The movers were good and efficient but a 3 hour job took 3.5 hours (with a little help from me). Be careful to discuss difference in rates/expectations if a smaller team comes before choosing Harper and Sons.Aug 13, 2018VerifiedErin M.'s reply
Erik, thank you so much for taking the time to review! Although we know no one is perfect in anything they do we strive for for perfection! we want to know when a customer is not fully satisfied so thank you again for taking the time. In unforeseen family issue arose with one of our lead movers and we of course gave our blessing to handle the emergency. All of my movers were tied up in other jobs so we did attend your move with one less mover then discussed and for that we apologize. We did give our two man rate of course! The guys said you were a pleasure to work with and even helped bring down a couple chairs and it was appreciated! Thank you so much for your review and your business!
I had a 3 bedroom home to move with a lot of breakable items. To say i was nervous would be an understatement. Erin listened to my concerns and assured me the movers would be extremely careful. The day of the move I was impressed with the care that the gentlemen used with my belongings. NOT one scratch on anything and I was very grateful for that.Aug 15, 2018
I hired Harper and Sons Moving for a move on 8/13/18. I was blown away by the speed of these movers. They did not sit for a second (until I made them). They took a couple hours less then I was expecting. The owner himself comes to each move I learned. His wife Erin was a pleasure to talk to from beginning until end! Thanks for a job well done, will certainly spread the word on this company.Aug 15, 2018
Just got the pleasure of working with this company this weekend. Erin kept in contact right up until the move, called me at the end, and I just talked to her this morning(she wanted to make sure I was settling in and didn't need anything) Now that's customer service. The guys were superb. On time, clean cut, respectful and blew me away with their strength. Thanks to Ron and Jeremy for your hard work.Jul 30, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We are very clear about our pricing when we quote customers. We charge and hourly rate based on the amount of movers it will take for your home. We NEVER charge a travel fee. The cost of getting our movers to you comes out of our pocket! Time starts when we reach your home and ends when we leave. We do not charge for the amount of stairs you have or steps to the truck! We will ask just so our movers know what they are working with but we do not charge extra. We have no hidden fees. The amount of time it takes to move your home is the end price. The owner attends each and every move so you can be sure that your hope is being moved as quickly and carefully as possible.
- What is your typical process for working with a new customer?We do not see you as a number or a last name we scratch down in a calendar. We want to know your expectations, your budget, and your situation. I like to get you know who we will be working with and we feel you should know us as well. Having people you do not know in your home touching your belongings can add to the stress of moving (as if there is not enough) So we want you to feel as comfortable as possible!
- How did you get started doing this type of work?My husband/co owner worked for moving companies for the past 8 years. He was the lead driver and mover and saw the horrifically surprised look when he would hand over the bill to the customers when they saw all the hidden fees associated with their move. Buying a home or renting a new apartment is expensive in its self. We enjoy being a small company, this allows us the not as much overhead so we don't need to pass those costs onto our customers.