FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because each project varies, we need time to discuss your vision for the project and the scope of work, after which we prepare an Interior Design Fee Proposal for you. We present our design fee as a flat fee, but it is based on an hourly model by room type. We estimate the total number of hours we believe will be required to complete your project. This way, you know upfront what your overall fees will likely be. Any overage from our initial estimate are billed at our standard hourly rate. Staying within the scope typically will not result in increases. You will be informed about the hours used during the design process.
- What is your typical process for working with a new customer?
Discovery. Schedule a Free 30-Minute Discover Call to pinpoint services needed, book a consultation for service you know you need, or skip to design and complete our design assessment to receive a custom proposal. On-Boarding. Once you decide to become a Design Luxe Decor client, you will receive our Welcome Guide and personal login to our client portal to access, review, and accept your custom Agreement and Fee Proposal. Preparation. Upload inspiration, space measurements/ blueprints, digital photos of existing conditions of the space or spaces that we will be working on as well as some exterior photos of your home. Ideation. As soon as all required information is submitted, relax and wait with anticipation while we get to work curating your design schemes. Collaboration. We present two design scheme options where we will receive your feedback and make revisions. This will help us refine the final design and prepare it for delivery. Delivery + Enjoy. Within 2-3 weeks or sooner, your final curated design is ready. Order products, style, and arrange the room. Enjoy your newly Luxified space!
- What advice would you give a customer looking to hire a provider in your area of work?
Unlike many other design companies our main difference is that we offer flexible, tailored services in consulting, e-design + styling, and a la carte (add-ons) with the addition of providing exclusive access to trade-only retailers, which no one else does!