FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is pretty simple for websites we determine up front how much time is needed to build your website and signed an agreement based on that. No hidden fees!! We normally try to sign a contract with a flat rate (set amount of hour figured). • Cost is based on an hourly fee with a signed contract (Amount varies depending on service but generally is from $60-$90 an hour which is discussed up front!) • If time left over after site completion of a project that time is used towards site maintenance and/or site feature changes. • If time runs over no additional charge (if overage encompasses original agreement) additional cost may apply for changes or additions beyond agreement. Example: If a website is set for $2,499 = 31.3 hours o If site is completed in 25 hours, then 6.3hrs may be used for modifications or maintenance of site. o If site is completed in 35 hours (based on original agreement) there is NO extra charge for the 3.7 hour run over. Payment: Pay in full when agreement is signed OR Payment %: a. Pay 25% at signing b. 50% at Mid Milestone of project c. 25% at completion of project
- What is your typical process for working with a new customer?
AJ Computer's typical process for working with a new customer is simple. Once we get a request for the service you need... we begin talking about the project and get all the needed details to submit a quote to you. We are happy to answer as many questions you might have to help you with your needs!
- What education and/or training do you have that relates to your work?
With a 4 year Bachelor's degree in Network Communications Management & Telecommunications, an associate's in Electronics and Computer technology, Microsoft & VMWare certifications, and years of experience gives AJ Computer's a strong education in our field.