Munford Safety & Security Consulting LLC
About this pro
Great service and professionalismJun 8, 2018
Jeff and his trainee were very punctual. Jeff provided the expertise, mentoring and explaining his technique. Although cameras, endoscopic, and infrared technology is beneficial as tools, I do not believe they substitute for a thorough cleaning. After the downstairs vents were cleaned with a backpack vacuum with a 6ft attachment, and a negative air pressure machine hooked up to the return vent on that floor, and spraying a chemical on the vents they moved upstairs and tested the air movement upstairs and determined they did not need to be cleaned. The experience was a little odd, but after they left I removed the return vent that hadn't been removed(the screws were still in place where they had been painted over) since I moved in 1.5 years ago. I replaced the return filter upstairs and took pics and video of how dirty it was in the duct and sent them to Jeff and he explained that there is no distribution of air from those vents and doesn't effect the occupants. Jeff was polite and offered to refund me the amount paid because I was not satisfied with his methods. I would consider using Jeff for other work, but will find someone else to professionally clean my air ducts.Jun 14, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer Veteran and Military discounts. We are contractors for the federal government. We have our 501c3 status for the non-profit subsidiary. We are one of 2 companies in Central and West Alabama certified with the Alabama Department of Public Health for renovations. We are green certified.
- What is your typical process for working with a new customer?I like to make contact with my clients to get a thorough understanding of their needs.
- What education and/or training do you have that relates to your work?The Owner holds two graduate degrees in Engineering and Safety. He also has 10 years of experience inspecting the most stringent federal and state government buildings and houses.