FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer mid-day dog walking and cat sitting visits at the rates of $15 for 15 minutes, $17 for 20, $20 for 30, $27.00 for 45, and $35 for 60. We also offer overnight visits for $80 and pet taxi services at $35.00 for one way and $50.00 for same day round trip. Our visits can be purchased as part of a package for a small discount and can be used for our mid-day dog walking, cat sitting, and vacation pet sitting services.
- What is your typical process for working with a new customer?
Before service begins we arrange a time that is convenient for them for a meet and greet to get to know their pet and go over their pet's routine, location of important items, and any special requirements for the care of their pet. Once service has begun we use Time to Pet to send messages, photos, and a report of what their pet has done after each visit. We like to keep our clients engaged throughout the duration of their booking. We are, after all, their partners in pet care.
- What education and/or training do you have that relates to your work?
We have been professional pet sitters since 2009. We also volunteer at Virginia Beach Animal Care and Adoption Center and have completed their cat and dog handling training. My wife Lara grew up on a dairy farm and has 20 plus years of experience in the horse industry and a degree in equine science. I have been around animals my entire life and now have made my passion my profession. We are also pet CPR and First Aid certified and have experience giving medications of all types up to and including subcutaneous shots such as those for diabetes. On top of this we have studied the teachings of such animal luminaries such as Karen Pryor, Dr. Sophia Yin, and Jean Donaldson.