About this pro
6 years in business
1 hire on Thumbtack
Areas needing work
I took off from work to accommodate his appointment schedule and he never showed up or called to say he wasn’t coming.Apr 13, 2018VerifiedZhen Residential Solutions's reply
I apologize for that Kevin, I was in the hospital with gallbladder problems from Thursday at 1am to Friday around 5-6pm and went straight to my second job. I missed a lot of appointments on that day but all of them called, text, or messaged me before leaving a negative review. I can reschedule your appointment which is what I’ve been doing with everyone since I got out of the hospital.
Mr. Edwards painted the inside of my entire town home. I had a deadline for it to be completed prior to my tenant moving in and only gave him a few weeks. I felt that I got quality professional work for the price he charged me. Not to mention, he finished in a good time frame, definitely not a slack guy. A++ work. I highly recommend using him.Apr 9, 2018Zhen Residential Solutions's reply
Thank you very much Emily it was an absolute pleasure working with you as well. I look forward to our next project!
I had a wonderful expeirence using Edwards Residential Solutions, in a recent project! They were punctual, personable, and professional! They were timely and the finished product only emphasized their excellence. I would easily recommend Edwards Residential Solutions, and I expect to utalize their services in the near and far future! Signed, A HAPPY, LOYAL, AND, LIFELONG customer.Apr 6, 2018Zhen Residential Solutions's reply
Thank you Rissa. Your project was a blast to work on, we look forward to your next!
- What should the customer know about your pricing (e.g., discounts, fees)?All of our estimates are free.
- What is your typical process for working with a new customer?When working with new customers we identify exactly what there needs and budget are, and develop a plan that works for both of us.
- How did you get started doing this type of work?I got started in this line of work when i was fourteen years old. Jack Edwards Home Improvements is where it all started for me. It was my grandfathers company and when he passed away i inherited it and changed the name. He was my mentor and had over fifty years of experience. I recently teamed up with Jeremy Ellison whom is now my business partner to for Zhen Residential Solutions.
|Sunday||6:00 a.m. to 9:00 p.m.|
|Monday||6:00 a.m. to 9:00 p.m.|
|Tuesday||6:00 a.m. to 9:00 p.m.|
|Wednesday||6:00 a.m. to 9:00 p.m.|
|Thursday||6:00 a.m. to 9:00 p.m.|
|Friday||6:00 a.m. to 9:00 p.m.|
|Saturday||6:00 a.m. to 9:00 p.m.|