Floor Coverings International Chester County

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Introduction: We provide the best in-home flooring experience. We run your entire project from start to finish. With us, you are not just a number, you are family. We choose only the best installers and the highest quality products at competitive prices, with no hidden charges. You can have confidence your job will be completed professionally and to your satisfaction. We make the process quick and easy by bringing over 3,000 samples to your home or project site in our Mobile Showroom. Let us show you how we can help you get the floors you love! I’d love to offer you a free in-home estimate to discuss your specific needs and to give you the most accurate quote for your job. We believe in our mission, and we make sure all of our clients are 100% satisfied when the job is completed. We are happy when our customers are happy. We love seeing the look on our customers' faces when they see their new floors for the first time. We enjoy solving flooring problems for our customers, and making sure they get a floor they love that is going to last! We make sure that all of our products meet or exceed indoor air quality standards, and are of the highest quality, so we know our customers will be safe, and enjoy their floors for years to come.

Overview

Hired 25 times

Background checked

Verified business

License verified

6 employees

16 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook

Featured Projects

72 photos

Replacing Carpet with Hardwood
Floor Installation or Replacement

Specialties

Tile type

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Reviews

Customers rated this pro highly for work quality, value, and punctuality.

Excellent 4.9

22 reviews

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91%

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Read reviews that mention:

Eric H.

Sep 27, 2021

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Hired on Thumbtack

Lori and her team are phenomenal! They are no pressure, offered a great selection, and really hold your hand during the process. They replaced all our floors and carpets under budget and in record time. So easy to work with. I would highly recommend getting a quote from this amazing company. They stand by their products and will always make it right.

Details: Laminate • 2,001 - 3,000 sq ft • Carpet • Homeowner or property manager (not done) • Home

Floor Installation or Replacement

CHUCK B.

Sep 21, 2016

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Hired on Thumbtack

Our project required the removal of wall to wall carpeting, existing wood floor preparation, and installation of new Bruce wood flooring. Tony was very amiable and informative on his visit prior to being awarded the job. His crew arrived as scheduled and began work immeadiately, there was no standing around. There was one unexpected finding in a portion of the existing floor that I was advised of and what alternatives were available. The job proceeded and his crew was willing to work into the night to finish, however my decision was to have them come back the next day. Again no problem, they arrived as scheduled and finished on time. Again the crew was very concerned about their quality of work and there clean up was exceptional. I would have no problem recommending Tony and associates.

Hardwood Floor Refinishing

Thumbtack Customer

Jan 13, 2021

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From Google

I am a decorator based in Downingtown PA. Lori Hood and Floor Coverings International in West Chester has been my "Go to" source for my clients for years. Their products, installation and customer service are all top notch, and pricing is fair and competitive. It is such a huge advantage to see flooring options right in your actual rooms, with all your furniture and wall colors and lighting and adjacent floors! I highly recommend. Susan Miner Interior Designs, "The Affordable Decorator"

Floor Coverings International Chester County's reply

Susan, it is my pleasure to work with you and your customers to bring together great style and design, with beautiful and durable floors!

Thumbtack Customer

Jan 13, 2021

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From Google

I have worked on several jobs with Lori and FCI. Her attention to detail is exceptional and she is all about customer satisfaction and communication.Her crew does an incredible job with installation and you get high quality products. If you are looking for high quality, high value flooring, look no further and give Lori and FCI a call.

Floor Coverings International Chester County's reply

Thanks for the great review, Greg! We always strive to bring the best to our customers. Thank you for noticing. It is always a pleasure to work with you and your team!

Thumbtack Customer

Dec 22, 2020

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From Google

Very pleased with the installation of a hardwood floor in my family room. The installers were courteous, neat and did an outstanding job of installing the floor.

Floor Coverings International Chester County's reply

Thank you for the great review, Disty. We enjoyed working with you and hope you enjoy your new floor for many years to come!

Credentials

License

License Type: Home Improvement Contractor (PA)

License verified on 2/5/2021

Business Verified

Floor Coverings International Chester County verified

Background Check

Lori Hood

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different, so we give you a completely free, professional consultation. We bring over 3,000 samples to you I n our mobile showroom, and we provide an exact price to complete your project.
What is your typical process for working with a new customer?
Not all flooring companies are alike in terms of quality and service in product, installation, and follow-up after the job. We don't want our customers to be hurt by these practices. So, we strive to excel in all of these areas. Keeping in mind clients come first.
What education and/or training do you have that relates to your work?
We are obligated to travel to our head office 3 times a year to keep up with the trends in new flooring. All of our installers are certified and insured and have worked for us for many years. This is how we ensure the quality and professionalism of our work.

Floor Coverings International Chester County

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