West Hollywood Computer Repair
About this pro
My competitors in the Hollywood area have brick and mortar stores and much higher overhead. I work from home and take drop-offs AND make housecalls at a MUCH lower rate than the storefront competition. I've been fixing computers in Los Angeles for twenty years and have seen a lot of technology come and go. But through it all I keep my clients informed with HUMAN SPEECH, not tech jargon. I like helping people and when I leave somebody's home and their small business is back up and running because I fixed the tech I feel good. About them and about me. It's just that simple! Lots of people are working from home running small businesses but they don't have the info tech departments of the big guys. I'm here to give them a leg up.
20 years in business
- What should the customer know about your pricing (e.g., discounts, fees)?Drop off your computer for a $100 flat rate for full repairs. Or I can come to you for $50/hour. Competitors charge as much as $240 with two hour minimum.
- What is your typical process for working with a new customer?We talk on the phone and discuss the problems with the tech. I give free advice and tell them whether I can fix it or not. If the answer is "yes" we make plans for me to go to them or them to come to me.
- What education and/or training do you have that relates to your work?I taught myself: computer repair, website programming (html/css), business software, animation software and more. I really don't need to sit in a class to learn this I'm a self starter. It's the only way to keep up!